Mercedes-Benz of Draper

Recent Service Visit — as always, fabulous! We have purchased 5 Mercedes over the last 10 years from this excellent dealership and they have always taken 100% care of all maintenance and repair We have purchased 5 Mercedes over the last 10 years from this excellent dealership and they have always taken 100% care of all maintenance and repair issues. I recommend them (Sales and Service) without reservation. More

Battery was replaced All was great. People are friendly and they took us right in and we’re very prompt. They traded out some wipers that were faulty and we brought bac All was great. People are friendly and they took us right in and we’re very prompt. They traded out some wipers that were faulty and we brought back. More

Top Notch Dealership Mercedez-Benz of Draper (formerly Lindon) has been our dealership for many years. They have consistently given the best customer care. Very friendly Mercedez-Benz of Draper (formerly Lindon) has been our dealership for many years. They have consistently given the best customer care. Very friendly staff. Willing to help in any way possible. They service cars in a timely manner and are polite and considerate. I always feel appreciated. More

Excellent service and outstanding knowledge Took our car in for annual service. We recently moved here from Alaska and thought we would try a Mercedes Benz dealer again after poor service experi Took our car in for annual service. We recently moved here from Alaska and thought we would try a Mercedes Benz dealer again after poor service experiences in the past. This service department is great, they not only completed the service quickly they were able to diagnose a heater problem that has vexed us for years and the other dealer after a number of visits and a lot of money kept telling us was normal operation because there was no code. They didn't give us the sideways glance like we were crazy, they dug in and found the problem. Wish I would have found these guys years ago. More

Outstanding I gave a 5 star they treated me great and got my car to me in a timely manner. Thanks for fixing my smart car. I gave a 5 star they treated me great and got my car to me in a timely manner. Thanks for fixing my smart car. More

Service went as well as expected. Just had the annual service done, and everything went as well as expected. Had the car serviced quickly, and washed/cleaned in great time. Many thanks Just had the annual service done, and everything went as well as expected. Had the car serviced quickly, and washed/cleaned in great time. Many thanks. More

Best service anywhere I have been a customer of this dealership for 10 years and have never been disappointed. You guys always do great work! Thank you for being as intere I have been a customer of this dealership for 10 years and have never been disappointed. You guys always do great work! Thank you for being as interested in my car as I am. More

CLA250 Service Great service! We had to seek out service somewhere other than where we live seeing how we don’t have a Mercedes dealership here. We found the Merced Great service! We had to seek out service somewhere other than where we live seeing how we don’t have a Mercedes dealership here. We found the Mercedes dealership in Draper and we will go there again. More

Dream purchase turns to buyers remorse. I purchased a pre-owned Sprinter passenger van with 58k miles. I made the purchase at a Mercedes Dealer because I wanted a vehicle that had been profe I purchased a pre-owned Sprinter passenger van with 58k miles. I made the purchase at a Mercedes Dealer because I wanted a vehicle that had been professionally inspected by trained technicians. As soon as I drove off the lot I found that there was a clunk when accelerating and a clunk from the front end when going over bumps. I immediately called and was able to set an appointment to get things looked at. That weekend my family and I loaded the vehicle up to go camping in it for the first time. During the night it began to rain so we jumped in the vehicle. We then found that there was a severe leak from the AC unit. This leak soaked our bedding that was inside of the van and spoiled the trip. When I took it into the dealership for the 2 noises and the leak I found that the leak is a very common issue and that it is covered under an extended warranty which makes me question why it was not addressed while at the dealership proactively so as to not cause the customer to have a negative experience right away. As for the noises, they could not duplicate them. Then, the check engine light came on. This was also thankfully covered under an extended warranty. I rode with their shop foreman regarding the noises. Long story short, after 4 visits to the service department they ended up telling me that the noise from the front end was due to "play in the power steering rack" and that it was normal. Even though when we drove a similar new vehicle, there was no clunking. And that I could pay for the repair if I wanted my "normal" clunk to go away. To sum things up, I was sold an "as-is" vehicle with more problems than I would have expected from a high line dealership. More

A quick service of the air filtration system I had some pretty horrendous smells coming into the car when the air conditioner was engaged...made a call, and Chris told me to drive right up to the I had some pretty horrendous smells coming into the car when the air conditioner was engaged...made a call, and Chris told me to drive right up to the service center. I waited for the vehicle, and I got it all done within 45 minutes...that's Diamond Customer Service. More