Mercedes-Benz of Draper
Draper , UT
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Best Dealership and People The Sales and Service folks at MB of Draper are the best. I wouldn't take my MB's to any other dealer in Utah. The Sales and Service folks at MB of Draper are the best. I wouldn't take my MB's to any other dealer in Utah. More
Used car puchase The entire staff was very friendly and easy to work with. I did not experience any sales pressure to buy . Kurt, my salesman, was very accommodating t The entire staff was very friendly and easy to work with. I did not experience any sales pressure to buy . Kurt, my salesman, was very accommodating to help me meet my needs. I am completely satisfied with my buying experience. More
Excellent ! Jim was very professional and efficient from start to finish. Same for Steve. Only purchasing a small used vehicle but received same five star tre Jim was very professional and efficient from start to finish. Same for Steve. Only purchasing a small used vehicle but received same five star treatment afforded to high rollers. Thanks ! More
Taylor is soooo good to help I did not expect so good results. I had expected a bill of about 100$ but many little things were fixed at no cost to me I did not expect so good results. I had expected a bill of about 100$ but many little things were fixed at no cost to me More
Great service. I was treated with the utmost professional respect when I took my Mercedes Benz 350 in for a routine service. It was done promptly and I was on my way I was treated with the utmost professional respect when I took my Mercedes Benz 350 in for a routine service. It was done promptly and I was on my way in about an hour. Thanks! More
Warranty item miscommunication My visors needed replacing as they started to sag. MB Draper was willing to order in a replacement set, which I greatly appreciated, but I was told th My visors needed replacing as they started to sag. MB Draper was willing to order in a replacement set, which I greatly appreciated, but I was told that I could by and pick them up. After arriving at the service dept, I was told that needed to make an appt to have them installed when I arrived. This NEVER was mentioned in any of our previous discussions. I complained that I lived 90 miles away and made a special trip, they made an exception to schedule me in, a two hour wait for 10 minute job. They need to improve on their communication and service skills More
Success I was having issues with my bank and don’t get me wrong Tish and Claire tried to get me to try other banks but I already had my preference. Tish allo I was having issues with my bank and don’t get me wrong Tish and Claire tried to get me to try other banks but I already had my preference. Tish allowed me to take the car home while he gets a hold of my bank. Took 3 days for my bank to final approve everything and honestly if it wasn’t for Tish I was already giving up on day 2. His hard work and time really made me trust in him for my next car that my fiancé and I will be buying together and any friend who is looking to buy. Thank you Tish for your hard work ! More
Used car purchase experience Absolutely wonderful service in sales, financing, etc. Real professionals all around! I have never been to your dealership but hope to be back somet Absolutely wonderful service in sales, financing, etc. Real professionals all around! I have never been to your dealership but hope to be back sometime soon. More
Taylor Bice is so on top of his Stewardship. I want you, who are reading this review, that Taylor Bice is really doing an exceptional job in his stewardship as one of the service department manag I want you, who are reading this review, that Taylor Bice is really doing an exceptional job in his stewardship as one of the service department managers. I believe his secret is that he makes things happen, and makes you feel like you are special, that your vehicle is special and his memory for details about your car are impressive. Very satisfied due to Taylor Bice skill set. Jeffrey Redford More
Gla 2016 Everything was great and done in a timely Manner Connor made sure all things were taken care of .and please don’t set a number of words as a minim Everything was great and done in a timely Manner Connor made sure all things were taken care of .and please don’t set a number of words as a minimum for a review !! More