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Mercedes-Benz of Draper

Draper , UT

4.9
333 Reviews

11548 Lone Peak Pkwy.

Draper , UT

84042

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Showing 333 reviews

February 20, 2021

Excellent work.One of the good dealers that take care of Excellent work. One of the good dealers that take care of your car with honesty. I went in for engine noise. they spent time in diagnostics, but on More

by Mahdi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 22, 2021 -

Mercedes-Benz of Draper responded

Hello! Thank you for making us a part of your day. Your review is much appreciated. Stop by and see us if you need anything else down the road. - Ray Gunn, General Manager

February 11, 2021

Taylor Bice was the greatest salesman I have ever worked with. Great experience! Friendly very helpful with everything. Very up front about everything! Will come back! More

by paulaswenson27
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Taylor Bice
Feb 11, 2021 -

Mercedes-Benz of Draper responded

Thank you for reaching out! We hope you’ll come back soon if there’s anything else that we can do for you. - Ray Gunn, General Manager

February 06, 2021

This company does a good job at Fake reviews. I bought This company does a good job at Fake reviews. I bought a new Mercedes GLS here and they sold me a roof rack that doesn't fit my car. When i went t More

by arpowers
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Will (parts)
Feb 08, 2021 -

Mercedes-Benz of Draper responded

Andrew, thank you for your feedback. We work hard to get reviews for our dealership and send review requests to everyone of our customers. Regarding your situation, we have attempted to reach out to you so that we can make this right, please contact us at your convenience. Thank you. - Ray Gunn, General Manager

February 01, 2021

I brought my car in for regular maintenance plus a rattle and malfunctioning touchpad. They didn't give me any "we can't hear the rattle" or "it's not throwing any codes" like other dealerships. They fixed t More

by SharkThruTheHeart
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jordan Hansen
Feb 02, 2021 -

Mercedes-Benz of Draper responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ray Gunn, General Manager

January 29, 2021

Larry Taylor was wonderful to work with from the first time we spoke. He made me feel like I was the most important customer. He was so kind and attentive, I felt like I was working with a long time frien More

by Laura C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Taylor
Jan 29, 2021 -

Mercedes-Benz of Draper responded

Thank you for taking the time to review us! We hope you will continue to come to see us in the future! - Ray Gunn, General Manager

January 18, 2021

Great experience. Friendly, knowledgeable staff. It was a very relaxed and friendly atmosphere. It was a very enjoyable experience working with Mark and Jeremy. Thanks! More

by Tom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Jeremy
Jan 19, 2021 -

Mercedes-Benz of Draper responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ray Gunn, General Manager

January 13, 2021

I've been taking my E550 to LHM for about 7 years now. On every visit, I've been the recipient of excellent service. I have every confidence in the quality of work and recommendations. More

by stanoleszek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Doyle
Jan 13, 2021 -

Mercedes-Benz of Draper responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Ray Gunn, General Manager

December 31, 2020

Owning. a Me5cedesBenz is more than just a having a great car. It is being apart of an exclusive family! I feel confident that my vehicle is looked after by people who know what they are doing. My whol More

by Jeff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Larry Taylor and Chris Bergstrom
Dec 31, 2020 -

Mercedes-Benz of Draper responded

It's great to hear from you! We appreciate your excellent review and hope to work with you again soon. - Ray Gunn, General Manager

December 15, 2020

Easy and expedient for service on the GL 550. Service representative was professional and courteous. Service performed in less time than promised. One of the best service departments I have used by Mer More

by BMTGA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Doyle
Dec 15, 2020 -

Mercedes-Benz of Draper responded

Thank you for taking the time to review our dealership. We are happy to have earned your recommendation. Come visit us again soon! - Ray Gunn, General Manager

December 10, 2020

First class customer service! I highly recommend Mercedes Benz of Draper, this was the best car buying experience I have ever had. It is extremely difficult to find a good and honest dealer these days.  I wa More

by nwatercott08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike, Steve
Dec 11, 2020 -

Mercedes-Benz of Draper responded

Thank you for your positive recommendation! Please let us know if there’s anything else that we can do for you in the future. - Ray Gunn, General Manager

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