Mercedes-Benz of Draper
Draper , UT
Filter Reviews by Keyword
By Type
Showing 333 reviews
Excellent work.One of the good dealers that take care of Excellent work. One of the good dealers that take care of your car with honesty. I went in for engine noise. they spent time in diagnostics, but on Excellent work. One of the good dealers that take care of your car with honesty. I went in for engine noise. they spent time in diagnostics, but once they found out it was the previous WO fault, they didn't charge me anything. More
Taylor Bice was the greatest salesman I have ever worked with. Great experience! Friendly very helpful with everything. Very up front about everything! Will come back! with. Great experience! Friendly very helpful with everything. Very up front about everything! Will come back! More
This company does a good job at Fake reviews. I bought This company does a good job at Fake reviews. I bought a new Mercedes GLS here and they sold me a roof rack that doesn't fit my car. When i went t This company does a good job at Fake reviews. I bought a new Mercedes GLS here and they sold me a roof rack that doesn't fit my car. When i went to return them, they refused because I didn't have the box (which they took when they installed them on the car) Don't go here if you don't like high pressure sales of things that don't even work for your car. More
I brought my car in for regular maintenance plus a rattle and malfunctioning touchpad. They didn't give me any "we can't hear the rattle" or "it's not throwing any codes" like other dealerships. They fixed t and malfunctioning touchpad. They didn't give me any "we can't hear the rattle" or "it's not throwing any codes" like other dealerships. They fixed the rattle and replaced the touchpad. All in far less time than I expected. Will go here again, even though it's farther away than some other dealerships. More
Larry Taylor was wonderful to work with from the first time we spoke. He made me feel like I was the most important customer. He was so kind and attentive, I felt like I was working with a long time frien time we spoke. He made me feel like I was the most important customer. He was so kind and attentive, I felt like I was working with a long time friend. Not only was the customer service experience excellent but the sales price for the vehicle was very fair and reasonable. I had been searching for a vehicle for at least 6 months or more and every time I thought I had found a good deal there seem to always be additional fees tacked on to the sales price that did not seem kosher to me. That was not the case with Mercedes-Benz of Draper. Overall I had a great experience working with Larry Taylor and Mercedes-Benz of Draper. I love my new vehicle! More
Great experience. Friendly, knowledgeable staff. It was a very relaxed and friendly atmosphere. It was a very enjoyable experience working with Mark and Jeremy. Thanks! very relaxed and friendly atmosphere. It was a very enjoyable experience working with Mark and Jeremy. Thanks! More
I've been taking my E550 to LHM for about 7 years now. On every visit, I've been the recipient of excellent service. I have every confidence in the quality of work and recommendations. every visit, I've been the recipient of excellent service. I have every confidence in the quality of work and recommendations. More
Owning. a Me5cedesBenz is more than just a having a great car. It is being apart of an exclusive family! I feel confident that my vehicle is looked after by people who know what they are doing. My whol great car. It is being apart of an exclusive family! I feel confident that my vehicle is looked after by people who know what they are doing. My whole experience atMercedes Benz of Draper has been excellent. I recommend the sales and service department one hundred percent. Thank you Larry Taylor And Chris Bergstrom. More
Easy and expedient for service on the GL 550. Service representative was professional and courteous. Service performed in less time than promised. One of the best service departments I have used by Mer representative was professional and courteous. Service performed in less time than promised. One of the best service departments I have used by Mercedes. More
First class customer service! I highly recommend Mercedes Benz of Draper, this was the best car buying experience I have ever had. It is extremely difficult to find a good and honest dealer these days. I wa Benz of Draper, this was the best car buying experience I have ever had. It is extremely difficult to find a good and honest dealer these days. I was coming off of a bad experience, Mike was my salesman and assured me the vehicle I purchased was as good as it looked in pictures. He said there were some minor scratches on the wheels and immediately offered to have them refinished at no charge. I got to speak with a real person right away and he did a thorough inspection of the vehicle over the phone with me. I flew here from MN, he promised it would be worth the trip and it definitely was. My wife and I absolutely love our new GMC Yukon XL. Even though they sell much more expensive vehicles than what we purchased they still treated us like their #1 customer. The vehicle was parked in the garage and all cleaned up inside and out when we got there. I had a couple concerns and Mike went out of his way to make sure they were addressed right away. Steve in finance was also fantastic to work with, he was so kind and personable. He got us a great rate, it was less than half of what another dealer quoted me. We were able to apply online and most all the paperwork was in order when we arrived, we just had to sign everything. Everyone at this dealer is so accommodating, they have such a good chemistry together and they made us feel like family. They sent us on our way with a couple waters and well wishes. Thank you again for a wonderful experience, it really meant alot to us. More