Mercedes-Benz of Doylestown

I have purchased multiple cars at this dealership. My last two service appointments here, we’re horrible. I brought a car in for an oil change, inspection and to replace the battery. They had the car My last two service appointments here, we’re horrible. I brought a car in for an oil change, inspection and to replace the battery. They had the car from 8 AM till 6 PM and I received no phone calls. At the end of the day when I showed up, they said they could not complete the inspection due to a chip in the windshield. When I asked about the battery replacement they said it was fine and therefore couldn’t be covered under warranty. I said it would be nice if you gave me the choice since it’s had problems starting with Left for a few days . when I picked up the car it was dirty, and I had a half scraped off the inspection sticker. I called the GM Kevin to complain, and all he offered was apologies. I showed up after having the windshield fixed by Safelite. And asked for them to find a new inspection sticker after an hour they came out and said they could not pass the car windshield, I showed him the certification from Safelite saying it was repaired and they said oh OK we can do it now. Another 45 minutes went by before they finally gave me my car back… So an hour and 45 minutes to scrape off a sticker and put a new one on Service here used to be great, not anymore. Time to go elsewhere More

The experience with Hal London is an example of absolute Unparalleled customer service and satisfaction, we could be happier with our experience Unparalleled customer service and satisfaction, we could be happier with our experience More

It was a pleasure working with Hal! Excellent knowledge and service. Very helpful, professional and kind! I would definitely recommend him to family and friends! Excellent knowledge and service. Very helpful, professional and kind! I would definitely recommend him to family and friends! More

Hal does a great job of keeping his clients informed and updated. His knowledge of all the vehicles is outstanding. updated. His knowledge of all the vehicles is outstanding. More

Hal and Doug have always been so professional to work with. Just purchased my third Mercedes with them. Stellar service and always available to answer questions. Thank you for your knowledge and effor with. Just purchased my third Mercedes with them. Stellar service and always available to answer questions. Thank you for your knowledge and efforts! More

Hal London has always treated me right! This is my second MB that I’ve bought from him and he always explains everything in the simplest form and is straight up front. Can’t ask for anythin This is my second MB that I’ve bought from him and he always explains everything in the simplest form and is straight up front. Can’t ask for anything more More

Hal was a pleasure to work with, very much recommended! Thank you so much for everything! Thank you so much for everything! More

I had visited these dealership and was recommended a salesman by name of Hol. He took very good care of me and got me in the car I wanted the same day. Highly recommend and best customer service salesman by name of Hol. He took very good care of me and got me in the car I wanted the same day. Highly recommend and best customer service More

Hal, Doug, and Renata were AWESOME. The experience was PERFECT and always pleasant, clean, and efficient. The experience was PERFECT and always pleasant, clean, and efficient. More

Great service and an amazing help! We called beforehand and he had the car washed ready and gassed. He’s such a big help We called beforehand and he had the car washed ready and gassed. He’s such a big help More