Mercedes-Benz of Des Moines - Service Center

Expedient Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! More

Maintenance check Phil was great. I took the car in for a routine appointment. He communicated what needed t be done to keep the car in tip top condition. He communicat Phil was great. I took the car in for a routine appointment. He communicated what needed t be done to keep the car in tip top condition. He communicated clearly and effectively to me. More

2 YR Maintenance B & Interior Cleaning I was met by Dennis and he got my car service done in the time allotted. He was courteous and respectful of my time constraints. I received a new C3 I was met by Dennis and he got my car service done in the time allotted. He was courteous and respectful of my time constraints. I received a new C300 to use as a loner. The work was completed on time and the car was washed when I came to pick it up. Unfortunately, I had left a satchel in the trunk of the loner car. Dennis went out of his way to find the loner and retrieve the case just before closing time. I was able to pick it up the next day at my convenience. Thank you, Dennis! More

Great Phil has a very Professional attitude . He makes sure that the job is completed to customer satisfaction . If you have any problems then he will take Phil has a very Professional attitude . He makes sure that the job is completed to customer satisfaction . If you have any problems then he will take care of it More

Very friendly and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the shuttle driver was awesome More

Very professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional More

Sunroof service Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickl Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickly to avoid the rain. More

Excellent service support Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly recommend them. More

Service A ML350 We had regular service A on our 2014 ML350. Srevice was done in a timely and professional manor .We have had our other vehicles serviced here previous We had regular service A on our 2014 ML350. Srevice was done in a timely and professional manor .We have had our other vehicles serviced here previously . More

Wonderful Detailing After a long road trip our new Porsche was in desperate need of cleaning. The team did a phenomenal job; even the small areas on the wheels were cle After a long road trip our new Porsche was in desperate need of cleaning. The team did a phenomenal job; even the small areas on the wheels were cleaned. The vehicle was ready and waiting at its promised time. I will definitely use their services in the future. More