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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
497 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs ...
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9993 Hickman Road

Urbandale, IA

50322

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Showing 497 reviews

August 01, 2016

Had a problem with used car, solved exceptionally well I bought a used car as is. On the way home I experienced engine trouble. I called the dealership and they had a tow truck pick it up. After analyzi More

by tubes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven Shea, Ed Collinet
July 22, 2016

Great Phil has a very Professional attitude . He makes sure that the job is completed to customer satisfaction . If you have any problems then he will take More

by Tonymb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Phill
June 18, 2016

Smearing on drivers side window and Auto detail. I had been experiencing a smearing film on the outside of the drivers side window. This was impairing the vision in the drivers side rear view mirror. More

by jim.knock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis Christie
June 02, 2016

Always a Great Experience I have purchased several cars over the years from MB-Des Moines & each time I'm impressed. They make the experience of buying a car truly enjoyable. Y More

by lola_k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Aaron, Connor, Shane, Phil
May 26, 2016

Very friendly and efficient service experience.promise done in two hours and was finished in 90 minutes give me a ride to breakfast and pick me up on time Dean the More

by BruceH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Forgot
May 14, 2016

Great experience Very smooth and stress-free transaction. Also the service dept is great too. This is a very professional and well-run dealership. I have recommended t More

by Blshea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Clark
May 10, 2016

Very professional Dennis was great. I had previous experience with him and am glad to see he is back at European Motors. He is a real professional More

by mer edes 2345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dennis service advisor
May 01, 2016

Sunroof service Chad was excellent in promptly scheduling and resolving the issue with my sunroof. It was a rainy day and Chad accommodated to get my ML350 in quickl More

by Dd33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad - Service
April 29, 2016

Excellent service support Mercedes of Des Moines has always provided consultative sales support when I buy a vehicle and excellent service for the life of the vehicle. I highly More

by CMgreatcarlover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chad
April 29, 2016

Top Notch Service and has been for years! I have purchased 3 new vehicles from this dealership and they stand behind their product. Ed and staff are friendly, professional and are always st More

by Kate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ed, Chad, Scott and Jonathan.
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