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Mercedes-Benz of Des Moines
Urbandale, IA
457 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 457 reviews
June 17, 2015
buying a certified glk 250 bluetec the vehicle was fairly priced compared to other car sellers. the service was 5 star. they have improved greatly since being purchased by LITHIA. it's the vehicle was fairly priced compared to other car sellers. the service was 5 star. they have improved greatly since being purchased by LITHIA. it's well organized and the sales personnel are interested in your needs. More
by none
Employees Worked With
jason rodd is the manager and aaron christensen is the sales person. they were easy to work with and listened to your needs.
April 15, 2015
Service Review by James M. Brockway The service managers and technicians have consistently done an outstanding job servicing our 2007 Mercedes Benz E550. They show their customers courte The service managers and technicians have consistently done an outstanding job servicing our 2007 Mercedes Benz E550. They show their customers courtesy, complete the job needed in a timely manner, and carefully explain all procedures. They also will make good suggestions regarding future service requirements. More
by James M Brockway
Employees Worked With
Andy
March 30, 2015
Service appointment Experience was excellent. Friendly greeting, knowledgable personnel, clean facility. I always appreciate the fact the service department washes my c Experience was excellent. Friendly greeting, knowledgable personnel, clean facility. I always appreciate the fact the service department washes my car before returning it to me. More
by mer edes 2345
Employees Worked With
Andy Pelham
March 23, 2015
Where is the competition???? Since Lithia took over European Motorcars I have a feeling that things went a bit backwards. From very beginning they acted as "the only dealer in tow Since Lithia took over European Motorcars I have a feeling that things went a bit backwards. From very beginning they acted as "the only dealer in town" and as there is no other MB dealer in town I guess they can afford it. The service (shop) is still excellent, but everything else is falling a bit short. AMG Fan. More
by AMGFan
Employees Worked With
Service Associate
February 25, 2015
Fantastic service and convenience...no matter what you drive I can't say enough good things about this service center. I don't own a Mercedes or BMW, but these guys treat me just the same. I'm almost embarrassed I can't say enough good things about this service center. I don't own a Mercedes or BMW, but these guys treat me just the same. I'm almost embarrassed to drag in my old 2007 Chrysler minvan when there are all of these expensive luxury cars around, but Scott Long, Brian Selby and the others treat me like I coasted in with a $160,000 Mercedes. I've presented their technicians with some pretty tough tasks, but they always get it worked out and I always leave happy. More
by neverfales
Employees Worked With
Scott Long, Brian Selby
January 17, 2015
Effortless After purchasing nine vehicles in nine years I've heard it all. Mercedes of Des Moines provided an experience unmatched by others. The sales consultan After purchasing nine vehicles in nine years I've heard it all. Mercedes of Des Moines provided an experience unmatched by others. The sales consultant, Connor Fineran, was on my side helping make the best deal possible for me, not hiding behind a sales manager laying out the typical car sales tactics. At no point was I made to feel like I was asking for too much, even though I was. The daunting task of buying cars was made pleasant and painless with no malarkey. More
by wadefox
Employees Worked With
Connor Fineran
January 07, 2015
Very satisfying I am not only impressed with the vehicle , but also with Jonathan. He is an asset to your dealership. His knowledge of Mercedes-Benz and its workings I am not only impressed with the vehicle , but also with Jonathan. He is an asset to your dealership. His knowledge of Mercedes-Benz and its workings are suburb; a very professional individual. More
by Pat
Employees Worked With
Jonathan Ewing
January 02, 2015
Quality service in a professional manner. Dropped car off with battery and window problems. Was repaired in a prompt manner and was called when ready. In and out with No Hassle service. Will r Dropped car off with battery and window problems. Was repaired in a prompt manner and was called when ready. In and out with No Hassle service. Will recommend them to all. More
by Michael
Employees Worked With
Brian
December 30, 2014
Very satisfying experience My experience in buying a new Mercedes Benz was very satisfying. I had not planned to buy a new car but the service, advice and recommendations made My experience in buying a new Mercedes Benz was very satisfying. I had not planned to buy a new car but the service, advice and recommendations made by the salesperson, Jonathan Ewing, made me (and my wife) change my mind. He was great to work with. I have had a lot of experience with the dealership before but on the service side and I have always been very satisfied. I would definitely recommend this dealership. More
by Ace Face
Employees Worked With
Jonathan Ewing
December 29, 2014
Personal Service I was very pleased with the service Andy Pelham provided during my servcie visit. I also had an unexpected follolw up...flat tire. Handled well. I was very pleased with the service Andy Pelham provided during my servcie visit. I also had an unexpected follolw up...flat tire. Handled well. More
by pt
Employees Worked With
Andy Pelham
