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Mercedes-Benz of Des Moines

Urbandale, IA

4.9
451 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience. Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership. We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle. Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house. We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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9993 Hickman Road

Urbandale, IA

50322

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Showing 451 reviews

January 06, 2016

Great review! Very nice staff to have worked with in my Mercedes purchase! Fair prices, not pushy and staff has a good knowledge base of how to sell their cars. More

by Mercedes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Kapsch, Shawnie Denucce
December 26, 2015

Fast and efficient My sales rep found me the car I wanted quickly. He was responsive and and made my car buying experience simple and enjoyable. I would recommend this d More

by Caneill1287
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Price
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Recommend Dealer
Yes
Employees Worked With
Ben Knudsen
December 02, 2015

New car Friendly dealership ,good pricing ,car was detailed to my liking, excellent job of explaining vehicle, follow up call . Enjoy vehicle and salesman .cl More

by Will
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Knutson
November 29, 2015

Great experience Overall good experience. Phil worked with me to find the right car for me. I will definitely recommend both Phil and Mercedes Benz of Des Moines. More

by Acottrell
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Phil
November 16, 2015

Quick and Helpful They didn't have the parts to fix it but found some where my co-worker was able to pick them up and drive them out and got my van fixed. They were ver More

by flee
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Linda
November 14, 2015

Car repair after accident The damage to the vehicle was severe as the result of an accident. Work was thorough and professional. Car returned in excellent condition. Staff h More

by Ro Crosbie
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Scott Tighe
November 02, 2015

Service Class act indeed Service was prompt and well taken cared of I was updated on the progress Excellent in every way I am a very satisfied customer More

by rreyes
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Recommend Dealer
Yes
Employees Worked With
Lee Kansler
October 24, 2015

Gold Detail/Cargo Hatch AWESOME detail, and thanks for getting my cargo hatch back in tip top shape. The hatch was a bit pricey but worth in long run More

by skeewee
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Sorry cant remember his name
October 23, 2015

Replaced the wood cover for the ashtray It took a while to get the right part in but it's done and looks good. Larry in parts was particularly helpful as was Chad. I appreciate both of the More

by Mercedes guy
Customer Service
Friendliness
Price
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Recommend Dealer
Yes
Employees Worked With
Larry, Chad
October 21, 2015

"A" Service No problems--well done. Staff was friendly. Work started and was completed on time. The showroom was clean and two or three different sales team membe More

by ktpittner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Linda Cramer
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