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Mercedes-Benz of Des Moines
Urbandale, IA
457 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 457 reviews
September 15, 2016
Superb! Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and pr Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and promptly had all our questions about them answered. More
by Mitch
Employees Worked With
Phil
September 02, 2016
Outstanding service and support. Their service was above and beyond any dealership I have ever been in, everyone helped out making sure that your needs were taken care of. We purchase Their service was above and beyond any dealership I have ever been in, everyone helped out making sure that your needs were taken care of. We purchased a GLK350 for my with through the certified car program and after their certification and detailing you would have never known the car was two years old. Their warranty support and coverage is one of the best, if not the best in the auto industry. More
by Don
Employees Worked With
Ed, Alen
September 02, 2016
Purchase of used Buick Enclave The service was top notch! There is no other way to describe it! I haven't had a ton of experience with buying cars but we were treated extremely well The service was top notch! There is no other way to describe it! I haven't had a ton of experience with buying cars but we were treated extremely well by our sales person, Aaron Christensen and everyone else we came in contact with. Thank you for an easy and flawless transaction!! More
by Squier0215
Employees Worked With
Aaron Christensen, Connor (finance person)
September 02, 2016
ILife oil change I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent s I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent service. More
by dpierce68
Employees Worked With
Brian Selby
August 30, 2016
Excellent experience I love my GLC300. I had a excellent experience and Jonathan Ewing is the absolute best! I will be back! This was my 4th purchase with Jonathan and I love my GLC300. I had a excellent experience and Jonathan Ewing is the absolute best! I will be back! This was my 4th purchase with Jonathan and Mercedes. More
by Mary
Employees Worked With
Jonathan Ewing, Danny
August 30, 2016
Great service. Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! More
by enielsen
Employees Worked With
Don't remember
August 30, 2016
Neat, clean, on time Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might requir Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might require! Everything in good order when done! More
by Bobster1
Employees Worked With
Dennis Christie
August 24, 2016
Good service Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have be Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have been a customer for almost 25 years. More
by Kumar
Employees Worked With
Dennis christie
August 20, 2016
Very good experience My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. More
by Jerry Howe
Employees Worked With
Brian Selby
August 15, 2016
Very positive and enjoyable!j This dealership is very organized, efficient,customer friendly and well managed. One never has to wait for someone to approach them and begin the pro This dealership is very organized, efficient,customer friendly and well managed. One never has to wait for someone to approach them and begin the process of 'car looking'. The professionalism is apparent and the customer feels that the salespeople know their product and are willing to work with them on a sale. As a woman, I felt very well respected and also that the people in the dealership were friendly, and willing to help in any way. More
by Melissa
Employees Worked With
Jonathan Ewing
