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Mercedes-Benz of Des Moines
Urbandale, IA
451 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 451 reviews
August 30, 2016
Neat, clean, on time Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might requir Great experience; good knowledgeable employees. Explained the problem, the time it would take, etc. Offered any other assistence that I might require! Everything in good order when done! More
by Bobster1
Employees Worked With
Dennis Christie
August 24, 2016
Good service Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have be Very satisfied with the service. Every thing was done right and in a timely fashion.Clean facility. Every body very friendly and courteous. Have been a customer for almost 25 years. More
by Kumar
Employees Worked With
Dennis christie
August 20, 2016
Very good experience My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. My car is excellent. The purchase was a flawless. The service is the very best I have ever found in my 45 years of car purchasing. More
by Jerry Howe
Employees Worked With
Brian Selby
August 15, 2016
Very positive and enjoyable!j This dealership is very organized, efficient,customer friendly and well managed. One never has to wait for someone to approach them and begin the pro This dealership is very organized, efficient,customer friendly and well managed. One never has to wait for someone to approach them and begin the process of 'car looking'. The professionalism is apparent and the customer feels that the salespeople know their product and are willing to work with them on a sale. As a woman, I felt very well respected and also that the people in the dealership were friendly, and willing to help in any way. More
by Melissa
Employees Worked With
Jonathan Ewing
August 10, 2016
Great dealer! Really loved being able to drive my new car home the same day - actually less than 3 hours after we arrived. Also love the free car washes offered. Cl Really loved being able to drive my new car home the same day - actually less than 3 hours after we arrived. Also love the free car washes offered. Class act. More
by Cswaits
Employees Worked With
Freddie Gray
August 08, 2016
Always Outstanding Service dept is top knotch! Friendly amd always professional. Highly recommend to purchase or service. Used this since 2003 for all my car purchases a Service dept is top knotch! Friendly amd always professional. Highly recommend to purchase or service. Used this since 2003 for all my car purchases amd services. More
by Aconrad
Employees Worked With
Nate
August 05, 2016
service attention to detail...Ryan is an excellent person who does not miss a beat....he does all the little things like keeping in touch daily... attention to detail...Ryan is an excellent person who does not miss a beat....he does all the little things like keeping in touch daily... More
by Marilyn
Employees Worked With
Ryan Parmerlee
August 04, 2016
Good Job The sales person Brian has done a great job. Very helpful and wonderful to deal with. The dealership staff are friendly and knowledgeable. I'd recomme The sales person Brian has done a great job. Very helpful and wonderful to deal with. The dealership staff are friendly and knowledgeable. I'd recommend it to my friends More
by Ahmad
Employees Worked With
Brian Clark
August 04, 2016
Ballard Purchase No. 4 We have purchased 4 Mercedes vehicles from your dealership. Each experience is even better. We truly put our trust in Conner helping us purchase the We have purchased 4 Mercedes vehicles from your dealership. Each experience is even better. We truly put our trust in Conner helping us purchase the right vehicle for each family member. Spectacular! :) More
by R Ballard
Employees Worked With
Conner and Ben
August 04, 2016
Expedient Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! Nathan immediately took care of us upon our arrival. Our C300 oil change was quick! Plus, the team cleaned the interior and washed it too! More
by DK
Employees Worked With
Nathan Karr
