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Mercedes-Benz of Des Moines
Urbandale, IA
451 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 451 reviews
October 13, 2016
Seamless Experience Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when I was to get shuttled back to the dealership to pick up my car was impressive and dare I say fun! I really enjoyed the interaction with my Service Rep and the Shuttle driver. More
by goblufever
Employees Worked With
Service Rep, Shuttle Driver
October 10, 2016
RV Service Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Cle Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Clean and comfortable waiting area and professional team members! More
by Cuisc
Employees Worked With
Nathan
October 06, 2016
New Car One of the best buying experiences. The sales staff was great to work with. I will recommend them to everyone looking for a new or used Mercedes Ben One of the best buying experiences. The sales staff was great to work with. I will recommend them to everyone looking for a new or used Mercedes Benz. More
by Tim2017
Employees Worked With
John
September 28, 2016
A great experience of luxury for the first time ever It was a great experience owing a brand of luxury for the first time feels really great. I can thank enough to the dealership and salesman who help me It was a great experience owing a brand of luxury for the first time feels really great. I can thank enough to the dealership and salesman who help me out with the entire process. More
by Manish
Employees Worked With
Dan
September 15, 2016
Superb! Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and pr Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and promptly had all our questions about them answered. More
by Mitch
Employees Worked With
Phil
September 02, 2016
Outstanding service and support. Their service was above and beyond any dealership I have ever been in, everyone helped out making sure that your needs were taken care of. We purchase Their service was above and beyond any dealership I have ever been in, everyone helped out making sure that your needs were taken care of. We purchased a GLK350 for my with through the certified car program and after their certification and detailing you would have never known the car was two years old. Their warranty support and coverage is one of the best, if not the best in the auto industry. More
by Don
Employees Worked With
Ed, Alen
September 02, 2016
Purchase of used Buick Enclave The service was top notch! There is no other way to describe it! I haven't had a ton of experience with buying cars but we were treated extremely well The service was top notch! There is no other way to describe it! I haven't had a ton of experience with buying cars but we were treated extremely well by our sales person, Aaron Christensen and everyone else we came in contact with. Thank you for an easy and flawless transaction!! More
by Squier0215
Employees Worked With
Aaron Christensen, Connor (finance person)
September 02, 2016
ILife oil change I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent s I purchased the iLife Oil Chage program when I purchased my Honda Ridgeline. I have a taken it to the Mercedes dealership and they provide excellent service. More
by dpierce68
Employees Worked With
Brian Selby
August 30, 2016
Excellent experience I love my GLC300. I had a excellent experience and Jonathan Ewing is the absolute best! I will be back! This was my 4th purchase with Jonathan and I love my GLC300. I had a excellent experience and Jonathan Ewing is the absolute best! I will be back! This was my 4th purchase with Jonathan and Mercedes. More
by Mary
Employees Worked With
Jonathan Ewing, Danny
August 30, 2016
Great service. Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! Brought my Suburban in to be detailed. Staff was friendly and they did a great job. It may not be a Mercedes, but they sure treated itike one! More
by enielsen
Employees Worked With
Don't remember
