Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Des Moines
Urbandale, IA
457 Reviews
At Mercedes-Benz of Des Moines, we are passionate about delivering a consistently excellent experience to our valued customers. As your preferred Mercedes-Benz dealership in Des Moines, you will benefit from personalized attention from our team each time you visit our convenient location. More than that, we are a CarGurus Top-Rated Dealer. We always go the extra mile to ensure that our customers’ needs are fully met, and we are thrilled to support you with your next sales or service experience.
Are you in the market for a new or pre-owned car? At Mercedes-Benz Des Moines, Iowa, we have an incredible selection of premium cars and SUVs in stock. Throughout today’s lineup, you can delight in sophisticated styling, advanced technologies, and fine materials. Whether you are in the market for a C-Class, an E-Class, or any of our other well-engineered models, you will be impressed by the possibilities available at our dealership.
We are also your source for pre-owned Mercedes-Benz cars for sale. In addition to carrying a diverse selection of Certified Pre-Owned Mercedes-Benz cars and SUVs, we offer pre-owned options from other automakers. Our competitive prices and great selection make it easy for our customers to find a superb vehicle.
Whether you are interested in a new or pre-owned vehicle, you can appreciate the wonderful selection of online services available through our website. For example, you can get an appraisal on your trade-in vehicle and make accurate loan payment calculations before you stop by our Des Moines Mercedes-Benz dealership. Because our credit application is online, you can also get credit approval before leaving your house.
We continue to serve our customers over the years through our Mercedes-Benz service center. Our service center is staffed by a great group of hardworking, factory-trained technicians. Their profound experience and skills can address all of your automotive needs for any make and model. We utilize OEM parts exclusively to ensure lasting, high-quality results. We make it easy for you to take great care of your vehicle, from easy online scheduling to the availability of shuttle service and loaner cars. We also offer a comfortable lounge with complimentary Wi-Fi and free refreshments.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 457 reviews
November 06, 2017
First Benz Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in t Friendly, informative, fun people to do business with. Had a good time with Brian, he was really easy going, fun snd receptive to every situation in the sales process. Taylor was exceptionally helpful she came to residence to help us out. More
by First benz
Employees Worked With
Brian Clark, Glenn Collignon, Taylor Roseboom
November 01, 2017
Excellent experience I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked I had an excellent experience at Mercedes of DM. Brian was very helpful and responded quickly to all my questions. In addition I feel like he worked to get me the car I wanted. More
by Brian Lazear
Employees Worked With
Brian Clark
October 29, 2017
Purchased a new GLC 300 As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Bri As usual, my experience with sales person, Brian Clark, and the sales manager and as excellent! They made the process simple and positive. I think Brian may be the best sales person I've ever worked with. More
by Jimmy2212
Employees Worked With
Brian Clark
August 16, 2017
Mercedes of Des Moines My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there wa My wife and I have purchased a number of used and new cars from Mercedes of Des Moines. The entire staff is always very helpful and go out of there way to make sure that we are taken care of. Phil Jansma works very hard to make sure that the service work being done is explained before the work is performed. More
by milacaboy
Employees Worked With
Jonathan Ewing
August 12, 2017
professional, reliable, efficient and proficient. very knowledgable and helpful service manager. very communicative and informative. I have said everything there is to say. Brevity is the essence o very knowledgable and helpful service manager. very communicative and informative. I have said everything there is to say. Brevity is the essence of genius!!!! THANKS! More
by BUCHI UKABIALA
Employees Worked With
Phil Jansma
July 30, 2017
I received the usual exceptional service. Two recall notices were completed. While waiting, I made use of the new coffee maker, visited with my salesman Jonathan, and caught up on the new mode Two recall notices were completed. While waiting, I made use of the new coffee maker, visited with my salesman Jonathan, and caught up on the new models on the showroom floor. I was then on my way in short order with a just washed GLE300d. More
by farmface
Employees Worked With
Dennis Christie is my usual service adviser, I am glad that is back on the job.
July 05, 2017
The best experience we've ever had buying a car! Brad Harrison is a top-notch person to work with to buy a car! He answered all of our questions readily and provided additional information that was Brad Harrison is a top-notch person to work with to buy a car! He answered all of our questions readily and provided additional information that was very helpful in making our decision. We highly recommend him. We then worked with Nick Young to finalize the purchase....he is the first finance person we have ever dealt with and who was not high pressure! That was so very appreciated. He explained all of the paperwork extremely well and then provided the necessary information for us to make the decision to purchase a warranty plan (first time ever!). We received tremendous value in purchasing a used car from Mercedes-Benz of Des Moines! Brad Harrsion is simply the best! We highly recommend this dealership! More
by Dennis & Jane
Employees Worked With
Brad Harrison, Nick Young
July 04, 2017
Mercedes Benz continues to earn my business . They are a great dealership. I really feel like they are interested in me and I trust them with my car. The Service manager and all the advisors ar . They are a great dealership. I really feel like they are interested in me and I trust them with my car. The Service manager and all the advisors are top notch. I've never felt like they would ever recommend anything my car didn't really need. More
by E350
Employees Worked With
Dennis Christie, Ryan Parmerlee Service Manager
June 04, 2017
Excellent experience again!!! As usual your team provided an excellent experience, and reminded me why I drive from KC to lease my new cars from MB of Des Moines. See you guys in As usual your team provided an excellent experience, and reminded me why I drive from KC to lease my new cars from MB of Des Moines. See you guys in a couple more years. More
by David
Employees Worked With
Armin and Danny
April 16, 2017
Friendly people This is my first experience buying a car from Mercedes of Des Moines. I buy over 15 cars a year because I have the resources to indulge myself, and I This is my first experience buying a car from Mercedes of Des Moines. I buy over 15 cars a year because I have the resources to indulge myself, and I love cars. The dealership was VERY responsive to my needs, and more importantly they didn't waste my time and make me wait forever during the negotiation process or during delivery. My salesman was awesome, and the financial manager made me feel like family. More
by goldenialaw
Employees Worked With
Brian and finance manager sorry I am terrible at remembering names.
