Mercedes-Benz of Daytona Beach - Service Center

Thanks to Service Advisor Tim Aldridge my experience at your dealership was very satisfying. Tim explained everything that was going to be done to my car in detail which is what I like to know before anyo your dealership was very satisfying. Tim explained everything that was going to be done to my car in detail which is what I like to know before anyone touches it. Tim was very courteous, and helpful to me about things that I did not know about my car, such as it has a deflatable tire in the trunk with pump, and how the two batteries operate the car. More

I was on vacation in Daytona for a few days, the car I needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and the needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and they sent a tow truck times two. got me to the dealer to be informed that the rental company needed to give permission to order a key for the car (all my luggage was locked in the trunk with the keys.) Now here I am not sure where I am at a car dealer and not sure how I was gonna get back to my hotel. Not sure how long I was going to be stuck in florida, we were heading home on that Wednesday it Is Monday. The staff said they would work with me (now I am thinking of the expense of key that I will never need again. But bear said to wait a few minutes to see what he could do. He was able to get the car trunk open. Tim made my day by not charging me for any service again this was only a rental and they did not have to go out of their way to help. I recieved many phone calls to check on me after the service. My husband and I rented the car to test it to see if we would like it and we did, after all the help we received when we are ready to but a new care which is soon I plan on flying back to Daytona and by the car from this dealer More

First time to the dealership - couldn't have had better service! Everyone went out of their way to make sure I was being taken care of while at the dealership. better service! Everyone went out of their way to make sure I was being taken care of while at the dealership. More

Mike is very friendly and helpful and got someone to help program my new phone to work with the blue tooth in the car. I do not remember his name but he was very patient and got every thing working. Love you program my new phone to work with the blue tooth in the car. I do not remember his name but he was very patient and got every thing working. Love your new facitity with drinks and snacks while you wait. More

The delivery of the loaner car & pick-up of ours was on time. The 30,000 service and warranty service was preformed as promised and the price charged was well with in the quoted estimate. pmvl - Hamm on time. The 30,000 service and warranty service was preformed as promised and the price charged was well with in the quoted estimate. pmvl - Hammock, Fl More

YOUR SERVICE MANAGER WAS EXTREMELY COURTEOUS AND PROFESSIONAL, AS WELL AS YOUR SERVICE ADVISOR. VERY PROFESSIONAL AND WORK WAS DONE RIGHT THIS TIME. I WAS VERY PLEASED. PROFESSIONAL, AS WELL AS YOUR SERVICE ADVISOR. VERY PROFESSIONAL AND WORK WAS DONE RIGHT THIS TIME. I WAS VERY PLEASED. More

The employees are very helpful and professional. The dealership at the new location is very accommodating and well organized. It makes for a pleasant experience to bring your vehicle in for service dealership at the new location is very accommodating and well organized. It makes for a pleasant experience to bring your vehicle in for service More

I recently purchased an E550. Sadly it had to go in for service 2 days after purchase. Pat Buckley was extremely helpful, kind and eager to please. I got my car back 3 days later and after having it 2 da service 2 days after purchase. Pat Buckley was extremely helpful, kind and eager to please. I got my car back 3 days later and after having it 2 days again it needed to go back for service. Again, Pat was very kind and assured me that they will take care of the issues and for me not to worry. He stayed in contact with me everyday keeping me current on the status of the repairs. I felt like he truly cared about me and making sure that I'm happy and confident that Mercedes Benz will make sure my new purchase was a sound decision. Pat needs to be cloned, he is awesome!!!! More

Service was prompt and thorough. Service advisor kept me apprised of the work being performed while I waited. Good experience. Would recommend their service department. Prior visits have also been very go apprised of the work being performed while I waited. Good experience. Would recommend their service department. Prior visits have also been very good. More

tim always gets me in right away. i was concerned about driving the car, he assurred me it was safe. he offered to pick it up if needed. a car was waiting for me. service done as promised. when i picke driving the car, he assurred me it was safe. he offered to pick it up if needed. a car was waiting for me. service done as promised. when i picked car up, it had been cleaned inside and outside. thank you DR. AND MRS. FRANK GINGRAS More