Mercedes-Benz of Daytona Beach - Service Center

Friendly, Prompt, Helpful, Accommodating, Honest Service writers set the stage and Joe Drews was new to me. He knew the scheduled service we needed, and took care of us immediately upon arrival. He Service writers set the stage and Joe Drews was new to me. He knew the scheduled service we needed, and took care of us immediately upon arrival. He provided a time for the car to be picked up and it was ready and clean. He noted a problem with one tire which was replaced and returned the next day for an allignment. Joe also assisted me in reprogramming the mobile phones after the system had been reset. The waiting area is clean and well stocked and Joe took time to take me to the cashier when the job was done. His attentention to detail makes him a superior employee in my eyes. I thank you for the opportunity to comment on Joe Drews. More

Mercedes of Daytona Was helped immediately on entering the dealership, they were able to pull up my info on their computer though I leaded somewhere else and quickly and Was helped immediately on entering the dealership, they were able to pull up my info on their computer though I leaded somewhere else and quickly and satisfactorily maintenance my car and returned it to me clean inside and out. What more can I say? More

Scheduled Service This was my first scheduled service for my car. I had not worked with Melanie before and she was very helpful, efficient and friendly. She was able to This was my first scheduled service for my car. I had not worked with Melanie before and she was very helpful, efficient and friendly. She was able to answer all my questions and was very professional. More

Service Dept Manager Dan Barber and service agent Micheal Ioffante are exceptional customer service and support staff. An asset to Mercedes Benz Auto Mall! They ne Manager Dan Barber and service agent Micheal Ioffante are exceptional customer service and support staff. An asset to Mercedes Benz Auto Mall! They never disappoint, always kind, proficient, prompt, caring, respectful. Please thank them for me! Sabrina Lopresti More

Replace both batteries Michael got me right in for service without an appointment!the had the correct parts and did the repair!i couldn't have been more satisfied with the s Michael got me right in for service without an appointment!the had the correct parts and did the repair!i couldn't have been more satisfied with the service I got. More

Love Daytona Mercedes! My service advisor Mike is awesome as well as Bobby Martin! I love the special treatment this dealership gives me! Loaner car, follow up and communica My service advisor Mike is awesome as well as Bobby Martin! I love the special treatment this dealership gives me! Loaner car, follow up and communication! Thank you More

Fast, Honest and Pleasant As expected, everything was completed without any problems. The staff was very accommodating. I was in and out of the dealership in my expected time As expected, everything was completed without any problems. The staff was very accommodating. I was in and out of the dealership in my expected time frame. More

Repair the A/C The dealer does quality work and treat the costumers with courtesy and respect. The repair was quality work and the dealer ( technician) justified w The dealer does quality work and treat the costumers with courtesy and respect. The repair was quality work and the dealer ( technician) justified what and why he was doing the work. More

Great experience, as usual! My service advisor, Michael Lafanti, goes above and beyond. Always a great experience. I"d like also to give props to Tammy at the car loaner departme My service advisor, Michael Lafanti, goes above and beyond. Always a great experience. I"d like also to give props to Tammy at the car loaner department. More

Good but expensive Fhe physical experience was good; my service manager was excellent, shop was bright and clean and free coffee and donuts.! Wait. I can't say free beca Fhe physical experience was good; my service manager was excellent, shop was bright and clean and free coffee and donuts.! Wait. I can't say free because I paid over $500 for essentially an oil change , brake fluid replacement and tire rotation. Much too expensive for me. I will find somewhere else to service my car. More