Mercedes-Benz of Daytona Beach - Service Center

Thanks to Joe Drews - Always awesome! Joe Drews is my customer service rep - He is always friendly, efficient and honest. He sees that you are taken care of immediately upon arrival and Joe Drews is my customer service rep - He is always friendly, efficient and honest. He sees that you are taken care of immediately upon arrival and I really appreciate him. He is definitely an asset to Mercedez Service Department. More

Navion RV warranty service We brought our RV in because the check engine light was on. We called and spoke to Metry. He was very helpful and got us in and stayed on the probl We brought our RV in because the check engine light was on. We called and spoke to Metry. He was very helpful and got us in and stayed on the problem until it was resolved. This is the second time we have had it in for a check engine problem. The last time we were on our way to a camping trip and the light came on. Metry got us in right away and ran a scan on the engine to ensure everything was ok and got us back on the road to finish our trip. When the problem occurred this time, we drove to Daytona instead of Jacksonville even though it is a little further. We thought it was worth the drive because of the outstanding service we received the first time. Again we had a very positive experience. Thanks. More

Outstanding! Great team all around...Mercedes Benz Daytona makes my service visits very pleasant. From beginning to end the service is outstanding! And we love the Great team all around...Mercedes Benz Daytona makes my service visits very pleasant. From beginning to end the service is outstanding! And we love the cookies. More

Excellent service I think they provide a very very Excellent service I think they provide a very very Excellent service. I am very happy with your service. I think they provide a very very Excellent service I think they provide a very very Excellent service. I am very happy with your service. More

Customer Service Joe Drewes and team could not be more friendly knowledgeable and honest. I am not the usual Mercedes Benz owner. I do most of my own work and just do Joe Drewes and team could not be more friendly knowledgeable and honest. I am not the usual Mercedes Benz owner. I do most of my own work and just do not have the Factory computer diagnostic ability. The team diagnosed my issue offered a reasonable repair and cost but did not hesitate when I just picked up the vehicle. I will keep coming here as long as I own a MB. I hope that will be the rest of my driving life! William R. Ward More

Satisfied MERCEDES Benz Owner Incredible attention to achieving customer satisfaction makes my service visits very pleasant. In particular, Service Advisor Joe Drews makes all the Incredible attention to achieving customer satisfaction makes my service visits very pleasant. In particular, Service Advisor Joe Drews makes all the difference. He is highly professional, friendly, and very competent. He ensures that I understand the valid and recommended maintenance needs while working with me to determine which items actually get worked on a particular visit. His flexibility is refreshing - I never feel pressured and I consider him my dedicated SA. Thank you Joe! If a loaner car is needed, the process to obtain one is effortless and usually results in a rewarding exposure to a new Mercedes model.. The customer lounge is very comfortable, with reading materials, TV, and complimentary snacks/beverages. Wi-Fi Access is provided for those who desire it. A large glass window exists in the waiting area that allows a view of the service bays for those who may want to have a look as their car is being serviced. Rest rooms are conveniently located and are modern and clean. This is a top-notch Service Center befitting a top-notch Mercedes-Benz dealership! More

Goodies? Service is very very good. Metry takes good care of me. Everyone is pleasant and good at what they do. One problem - there were no goodies, no ice cre Service is very very good. Metry takes good care of me. Everyone is pleasant and good at what they do. One problem - there were no goodies, no ice cream, no cookies, no donuts and no coffee. Remember, the BMW place has a guy making omelets! More

Service A Maintenance The best Dealer service I have ever experienced. Joe Drewes was courteous, friendly, knowledgeable and was ready to please. He answered my warran The best Dealer service I have ever experienced. Joe Drewes was courteous, friendly, knowledgeable and was ready to please. He answered my warranty concerns regarding the hand brake light, the rear wind screen alignment and noise when I backed down my driveway. Mike Kessler answered all my questions regarding the Service A maintenance and enlightened me regarding the features of my Mercedes-Benz vehicle. His attitude, personality and professional skills exceeded my expectations. Please be advised that I have already recommended your dealership to a Mercedes-Benz client in my area. Sincerely, Carl H. Krot More

Good Experience As with most Mercedes dealers, expensive, but you get what you pay for. Job well done and backed up. Charles Davila made things smoother, good com As with most Mercedes dealers, expensive, but you get what you pay for. Job well done and backed up. Charles Davila made things smoother, good communication. More

Very knowledgeable very courteous and truly a pleasure to do Dan the service manager was exceptional to work with as well as my service person that wrote my order it’s always a pleasure doing business with you Dan the service manager was exceptional to work with as well as my service person that wrote my order it’s always a pleasure doing business with you the only time the only thing I question sometimes are your rates for your services thank you James More