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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
798 Reviews

798 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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July 06, 2018

Auto light sensor Informative as to Problem and progress. Loaner offered while repairs being done. Diagnostics and repairs done in a timely fashion. Repair person Ste More

by Mam110160
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
July 03, 2018

Service exceeds expectations Service exceeds expectations. Mike Iafanti is the best service ad isor out there! Megan Boswell is terrific to work with - very knowledgeable and extr More

by Jim520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2018

Pre-Certified Issue Am waiting on status of pre-certification as a previously owned vehicle now that the recall has been addressed. Billy is working on the issue. More

by snowdogs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry Shallop
June 23, 2018

SERVICE ADVISER WAS EXCELLENT. COURTESY CAR DRIVER, RAY, WAS Service Advisor, Metry, was wonderful and extremely helpful. Courtesy car driver, Ray, was great and very enjoyable to talk to. Will use Daytona, not More

by don1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry Shallop
June 23, 2018

Service at its best!! I have to give huge props to my service advisor, joe. He is always so helpful and accommodating. I used to dread having to take my vehicle in for regu More

by Darcy1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 15, 2018

Service was prompt, courteous and effective. I have always been pleased with the service and treatment of customers. Staff is helpful in making service decisions and answering questions. I am a s More

by Ormond fran
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 09, 2018

Timely and complete The service stall and facility was first class. Everyone made you feel important. Will continue as a customer as long as I drive Mercedes. Class Act ! More

by Bulldog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
June 08, 2018

excellent customer service My Service advisor Mike arranged for a loan car and got me on my way in plenty of time to get to work on time. More

by mbenzcdb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2018

Fantastic Micheal Iafanti sat me down with that nice big smile asking how I was doing since the last service appointment time. The service was conducted in very More

by Gorpspecial
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2018

Repair of a 2013 Mercedes. Vehicle was purchased and upon arrival at my home I noticed the front inner fender was damaged and missing parts. This should have been corrected pri More

by corvette14
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Donals
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
3.0
This rating includes all reviews, with more weight given to recent reviews.
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