Mercedes-Benz of Daytona Beach - Service Center

Responsive and professional. I’m not a fan of the run flat tire though. This was my sixth flat tire replacement in nine years. Mercedes should provide a spare tire and tools with I’m not a fan of the run flat tire though. This was my sixth flat tire replacement in nine years. Mercedes should provide a spare tire and tools with each new vehicle. More

Clean and friendly excellent service. Highly recommend Mike as a service associate. Pleasure to deal with. Highly recommend Mike as a service associate. Pleasure to deal with. More

I couldn’t be happier with my experience at Mercedes in Daytona. Mike was great to work with and went over and above to allow me to get my car back quickly for an upcoming trip! Daytona. Mike was great to work with and went over and above to allow me to get my car back quickly for an upcoming trip! More

Very good customer service and service advisors are very helpful. Mike Iafanti tops them all. helpful. Mike Iafanti tops them all. More

Superior service… my service advisor. Gabby is always good with communicating. What is going on and how long it should take. The service department also sends videos of what they are doin Gabby is always good with communicating. What is going on and how long it should take. The service department also sends videos of what they are doing. Would highly recommend Mercedes-Benz of Daytona. More

I was extremely disappointed in the service that was provided.. I brought my car in because the convertible top hydraulic system was malfunctioning and the air conditioning was not blowing through the provided.. I brought my car in because the convertible top hydraulic system was malfunctioning and the air conditioning was not blowing through the main vents in the center of the dashboard. After a $675 estimate to diagnose the issues, I received another estimate for $2136 to address the problems. They kept my car for two weeks. They told me that the a/c would require at least $5000 (plus whatever parts were needed) to fix- I declined. When I picked the car up, neither of the problems had been fixed! The car was in the exact same condition as when I left it. The service manager and the mechanic both had the same excuse ( they said the car was 30 years old - I pointed out that it’s a 1999 so that’s 25 years but they shrugged it off). I was charged $2136 and the car was returned to me in the exact same condition as when I dropped it off! To say that I was ripped off would be an understatement! They said the fixed the seal on the hardtop but they didn’t replace it ( just shoved it back into place. $2136 for such lousy service is a joke. I wonder if the owner of the dealership knows how incompetent his people are. More

Always thorough, tow truck drivers don’t get enough credit for their jobs. Don’t have loaner cars. credit for their jobs. Don’t have loaner cars. More

Mercedes Benz of Daytona, as usual, accomplished the task of getting my vehicle back on the road in the shortest and easiest way possible. The loaner car they arranged for me to have allowed me to continue a of getting my vehicle back on the road in the shortest and easiest way possible. The loaner car they arranged for me to have allowed me to continue accomplishing my daily tasks while my car was being serviced. Thanks you, MB of Daytona.... you are the best! More

Great work as always. Randy was a fabulous driver! Work was done in a timely manner. Randy was a fabulous driver! Work was done in a timely manner. More