Mercedes-Benz of Daytona Beach - Service Center

Engine Control Module The car died. It had electrical power but no response when attempting to start the car by turning the key. I originally had it towed to a small repa The car died. It had electrical power but no response when attempting to start the car by turning the key. I originally had it towed to a small repair shop that I had used before. I considered having it towed to the Mercedes dealer but thought it was probably a fuse or relay so I took a chance. After diagnosis, the small repair shop called and suggested that the issue was beyond their abilities and I had better take it to the dealership, which I did incurring the cost of a second tow. I was called promptly when the car arrived there and the service advisor clearly understood the issue. It took until the next morning but I was called and told that it was the engine control module and it would be done the next day. I picked up the car and it runs fine. I was very pleased with the response to my problem and in the future, I will not bother with anyone other than the Mercedes dealer for my service needs. More

Outstanding Mike’s level of support and responsiveness was awesome. He returned my initial call quickly, answered all questions thoroughly, explained and confirme Mike’s level of support and responsiveness was awesome. He returned my initial call quickly, answered all questions thoroughly, explained and confirmed the work to be done, and informed when my next service will be due. Truly a pleasure working with Mike and I look forward to working with Mike and MB service in the future. More

Great Service I went to service to leave my car. They got it right in and changed the brake pads in one hour. Ask for Joe Drewes as your service adviser. I went to service to leave my car. They got it right in and changed the brake pads in one hour. Ask for Joe Drewes as your service adviser. More

MB Family I have nothing but good to say about my MB family at Daytona Beach. For one, I drive down for my service from Jacksonville Beach when I could stay r I have nothing but good to say about my MB family at Daytona Beach. For one, I drive down for my service from Jacksonville Beach when I could stay right here. You guys always check on my well being while there. Last Labor Day weekend, you picked my car up from the airport to replace two tires, one blew out on I 95 and brought it back to me to have when I got back from my daughter’s wedding. That weekend was already a bit stressful but you guys made sure it wasn’t because of my car. I will be eternally grateful for that! So thank you for all you do to make me feel cared for and safe. More

Came in for Service, purchased a newer auto I came in for electronic service for my 2012 ML 350 which I had purchased from a private party 1 month ago. Mike and I discussed what needed to be don I came in for electronic service for my 2012 ML 350 which I had purchased from a private party 1 month ago. Mike and I discussed what needed to be done and he offered to get me a loaner and check out the vehicle. He informed me of the work that needed to be done, invited me to see the vehicle for myself to OK the work, and I agreed. When the work was completed I arrived to pick it up and pay. While there, I asked to see what was available on the lot and after being escorted to see the available vehicles, I decided to trade in the ML 350 for a 2014 GLK 350 which better suited my needs. Sales Manager Bobby Martin took everything into consideration and offered me a fair drive out price , which I accepted. Every member of the sales team was helpful, considerate and knowledgeable. The transaction was simple, easy and without stress. I would recommend anyone who is the market for a quality vehicle to deal with MB of Daytona first. More

Decent Quite a challenge to set the service and details, but once done, it went OK. I had to call four times to finally set this up.... Quite a challenge to set the service and details, but once done, it went OK. I had to call four times to finally set this up.... More

Hassel free! Thank you, we appreciate your help and professional service. Worry free and very convenient. Top rated and so glad we purchased our car from Mercedes Thank you, we appreciate your help and professional service. Worry free and very convenient. Top rated and so glad we purchased our car from Mercedes Benz of Daytona Beach! More

Service Prompt attention on arrival and kept informed during the wait. Nice waiting area with great amenities - work was completed in timely fashion and price Prompt attention on arrival and kept informed during the wait. Nice waiting area with great amenities - work was completed in timely fashion and price was reasonable More

Generally great experience but expensive. The service advisor...Mike... was accommodating and helpful and the work was completed fairly quickly .....but the Hourly Rate was too high. The Cashi The service advisor...Mike... was accommodating and helpful and the work was completed fairly quickly .....but the Hourly Rate was too high. The Cashier was unsmiling and distracted. I felt bad after dealing with her...like I was an "inconvenience". As this was my final interaction with staff, I did not walk out the door with a smile on my face. More

Great Sevice My Sprinter is well serviced by Mercedes Daytona. Metry goes out of his way to be ready when I arrive and when the service is complete having all the My Sprinter is well serviced by Mercedes Daytona. Metry goes out of his way to be ready when I arrive and when the service is complete having all the paperwork ready to go. Metry does a great job keeping me informed on the status of the repairs and costs associated with the work. More