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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
800 Reviews

800 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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May 22, 2020

Great service the individual service advisor assigned to you is great - especially Joe! waiting area is clean and quiet; did not have appointment to have battery r More

by ncrouch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Mercedes-Benz of Daytona Beach responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

May 22, 2020

service did what we asked them to take care of . ... jjjjjjjj jjjjjj jjjjj jj j j j j j j j j j j j j j More

by fbismarck478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

May 19, 2020

We purchased our Mercedes Benz AMG GLC 43 Coupe about 6 We purchased our Mercedes Benz AMG GLC 43 Coupe about 6 months ago from Mercedes Benz of Daytona and are very pleased and impressed with their profes More

by Peter Ottati
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi Peter, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 16, 2020

Service The service was fast. Everyone was professional and quite nice. Mike is our service advisor and was very helpful. When I talked to him on the phone More

by piper12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2020

Best Mercedes-Benz service experience ever! I am very particular about the service of my Mercedes-Benz vehicles. I live south of Orlando, FL and tried all three dealerships in the Orlando area More

by brent.haberstroh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Mercedes-Benz of Daytona Beach responded

Brent, we are pleased to hear of your experience with Dan and Joe. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Please don't hesitate to reach out to us if there's anything more we can do!

May 12, 2020

A Service My service advisor, Joe Drews and my tech, Mike Kesler are excellent! They are both an asset to MB of Daytona. I have been dealing w/MB of Daytona More

by atfwp01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 14, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind words about Joe and Mike! We're looking forward to your next visit with us!

May 11, 2020

Joe Drewes is always great. Joe Drewes is just a great person to work with and everyone there is friendly. Had my annual service done and got new tires. Smooth process as usual. More

by Bottom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you for your great feedback about Joe and the service we provide! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

May 10, 2020

Great service, great people we have always been pleased with the service at MD of Daytona Beach. everyone is professional, qualified and so nice! it is a pleasure to come here, More

by arne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 13, 2020 -

Mercedes-Benz of Daytona Beach responded

Arne, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Please don't hesitate to reach out to us if there's anything more we can do!

May 09, 2020

The reason I did not give a 5 Star rating is, my vehicle was scheduled YEARS for this particular recall, but it just never happened. More

by Brigitte
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us to share more details about your visit so we can make things right.

May 09, 2020

Mike is an excellent service rep. I have used him For Mike is an excellent service rep. I have used him For years and wouldn’t go anywhere else. The best. I recommend him to everyone in my gated communi More

by Dennisjackflood
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Dennis, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Mercedes-Benz of Daytona Beach to have earned it.

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