Back

Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
800 Reviews

800 Reviews of Mercedes-Benz of Daytona Beach - Service Center

Sort by
November 10, 2020

Excellent as always, Joe Drew’s was very helpful in many ways as he always is. Service was completely taken care of and I am very happy with this visit! More

by jewel
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Jewel, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Daytona Beach so helpful in the purchase of your new vehicle. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 04, 2020

I needed to have new tires installed on my vehicle. Metry Shallop was able to get my tires installed and force-balanced in one day. Loved the new tires and a sparkling clean car. Metry is the BEST! More

by Ed in FL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry Shallop - Service Department
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Ed In Fl, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 30, 2020

Mercedes Benz of Daytona Beach is a true professionally run dealership. We have a service representative, Metry Shallop, who is excellent, and we have a great relationship of trust with him. We are sure More

by ldytrych
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello! Thanks for your praise and kind comments about Metry and our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

October 26, 2020

Excellent car service for my Class 250 from service request to completion. Friendly, professional and clean atmosphere. Great attention to details. Mike (service coordinator) was able to accommodate More

by bethpach
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Beth, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

Nov 11, 2020 -

bethpach responded

Thank you, Michael and Dan, for checking car my battery on a short notice. Your same day service and recommendations were greatly appreciated.

October 20, 2020

Joe always makes me feel confident that MB of DB is taking care of me! He makes sure to address any of my questions or concerns! More

by insurancewithlisa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Insurancewithlisa, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

October 14, 2020

Nick was able to get our van looked at in a timely manner and solve the issue. Dodge had the van for a week before letting us know they couldn't work on the van. Thank you for the help. More

by mstallman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nickolas Mathena
Oct 22, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello Mstallman, we appreciate you taking the time to leave us this feedback. Please let us know if you have any additional questions about services you received. We're always ready to assist in any concerns you may still have. Thank you again for choosing Mercedes-Benz of Daytona Beach!

October 13, 2020

I recently had my E300 in for its B service. Mike was my service advisor and always was both professional and helpful. Another great experience at this dealership. More

by clarence388
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Mercedes-Benz of Daytona Beach responded

We are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Daytona Beach. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again.

October 13, 2020

This dealership is committed to providing quality service and satisfaction to its customers regardless of the service provided. The team advisor is always available to answer my questions before I bring in More

by atompros
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2020 -

Mercedes-Benz of Daytona Beach responded

We greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 24, 2020

I was with Mercedes-Benz for many years, with several different cars. I later tried two other cars with other dealerships, and was really happy to get back to the Mercedes-Benz dealership. I feel at ho More

by Brandy77
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2020 -

Mercedes-Benz of Daytona Beach responded

Brandy, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

September 16, 2020

Treated very well. My advisor, Michael Iafanti, is very informed and informative. Cashiers are very pleasant and helpful. There loaner vehicle I used was clean. More

by Helen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2020 -

Mercedes-Benz of Daytona Beach responded

Helen, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

...
40
...