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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
795 Reviews

795 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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October 14, 2024

Was kept informed at teach step of the repair process as well as reasoning for delay in completion. Very detailed and professional. More

by TKVPSALES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Lafanti
Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

As long as Joe Drewes is in charge, we will continue bringing our 2013 Mercedes for servicing and any other maintenance. He is straightforward, helpful and dedicated to customer service. More

by SGAP1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

October 14, 2024

Excellent sales, service and management staff. They pride themselves on offering the finest preowned Mercedes Benz vehicle selection in the industry! More

by David Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi David, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 14, 2024

Completed work on time, courteous and helpful. Waiting room was pleasant with refreshments. Appreciated extra attention to items not on checklist that needed attention to be fixed. More

by HOUSERRUTH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles davila
Oct 17, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 12, 2024

Love my service adviser Gabby! Thank you to him for everything he does! Gabby keeps me safe!! More

by SUZYOUNG1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
Oct 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 09, 2024

Mike was terrific as always and very helpful and place is very comfortable while waiting More

by DEAMM924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 07, 2024

They are great. Always available and professional. I wouldn’t think of going anywhere else. More

by UE_THAI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale Simms, Metry
Oct 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. Until the next time we meet, take care!

October 06, 2024

Pick-up of our car and the service from everyone was timely and customer focused. More

by YOUCANLEADTOO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 06, 2024

Always treated well. Service and an efficient and vehicle comes back clean. Love the shuttle drivers! More

by donnadwyer58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

October 05, 2024

Great people at this dealership. They work hard to treat you special. Special shout out to my great service representative Michael Iafanti! More

by DPijot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

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