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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
800 Reviews

800 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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December 19, 2020

This dealership tries hard to keep you happy...and usually succeeds. The Labor Charge for service on your vehicle, is ridiculous, but that is about the only negative. I will continue to bring my busin More

by Pete G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby - 5 Stars
Dec 22, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

December 10, 2020

Gabby (Service writer) was easy to work with, and car was finished with service-B as promised. Only issue was loaner (base model GLC) was signed out to me as 1/2 tank of gas, and it was actually less than More

by TitusvilleTim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
“Gabby”
Dec 12, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

December 02, 2020

Maybe add some seating outside when waiting for your car (at least Covid pandemic) for those tat do not want to sit inside Make wearing masks non optional More

by NSB
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2020

Michael is always friendly and cooperative. He makes everything as convenient as possible when I bring my car in for service. This is the only place I bring my car for service. More

by Richard Mistarz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello Richard, thanks for your praise and kind comments about our team. As one of our valued customers, we want to sincerely thank you for your business. We're thrilled to have you as a customer and we hope to see you here again. Take care!

November 25, 2020

The employees were extremely well mannered, and eager to help. Nick gave his undivided attention and we were confident he would get the job done. It was warrenty work on our sprinter RV. We had broken down More

by Artesiandb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
Nov 25, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Have a wonderful day!

November 16, 2020

Always easy to make appointment , quick check in and quick turn around for the service.I have been coming here for years to buy new and to service my cars and the same team has been around. More

by irene.hicks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi Irene, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our team were so helpful. We're here for any concerns you may have! Thank you!

November 16, 2020

MB of Daytona is always a pleasure to work with. Everyone there is professional, accommodating and always meet very expectation. I would never consider any other dealer. More

by MaxB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Nov 19, 2020 -

Mercedes-Benz of Daytona Beach responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Daytona Beach! We sincerely thank you for the positive review, and look forward to seeing you again soon! Take care!

November 12, 2020

Fast service for routine maintenance; comfortable waiting areas. I appreciate the option to get a loaner vehicle if the service time is going to be extended. More

by Dsmd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2020

I was pleased with the pickup and drop off service. I was able to use a coupon for the various services. The staff was helpful and friendly More

by Sparks2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

November 10, 2020

Showroom clean & comfortable. The workforce is very courteous & friendly. I look forward to my cup of Cappuccino while waiting. Had a recall on my Mercedes (airbag). Taken care of in no time, servic More

by Marco Marino
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2020 -

Mercedes-Benz of Daytona Beach responded

Hi Marco, we are very happy to have provided you with such a positive experience! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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