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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
800 Reviews

800 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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January 28, 2021

When all of the warning lights came on in the car during an outing we headed over to our dealership. Without an appointment or arrangements for a loaner car we were all set up within half an hour. They kept More

by Mgwin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 28, 2021

Mercedes Benz of Daytona is and has always been great to work with. Michael Iafanti has been our Service Department representative for over 30 years and has always been Awesome to work with and taken Great More

by Paulcunningham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 29, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 27, 2021

I have been there twice and both times, service was performed as expected and for $ quoted. Metry is great. My GLC is great as well. Thank you for all your help and expertise! More

by smp2021
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Jan 28, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for sharing your positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

January 26, 2021

I requested the battery has my card need to be jumped and of course there was no battery on the truck and the guy showed up without a mask during the pandemic unbelievable I think your only objective was to More

by bbbshores
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2021

Arriving at Mercedes we were met with Mr. Joe Drewes. Joe is professional, friendly and knowledgeable. Our service was perfect. Our stay was short and their were not too many people. More

by dlabett1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

January 26, 2021

They detailed my wife’s 2004 Corvette. It didn’t look this good when purchased at the Yeager years ago. Thank you Metry. I don’t know why you have to write something 25 words long. This is stupid! Met More

by tfr111
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Metry
Jan 28, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

January 25, 2021

Excellent customer service experience with service rep and always quality workmanship. HOWEVER, dealership had very poor pandemic protocol, or leadership, in permitting employees from all departments to e More

by les
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

January 25, 2021

Great People to deal with in service department. we are used to video walk around from northern dealer and car clean up was poor. I am used to having more questions asked by the service center about tires More

by clampani
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 26, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 12, 2021

Gabby did a great job. He is friendly, efficient and an asset to Mercedes. He went above and beyond to make us happy and keep us safe. Thank you! More

by esilva1135
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabby
Jan 13, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

January 04, 2021

Out of the blue all the warning lights came on in our car! We were able to get to the dealership and they were able to get us a loaner car while they were trying to decide what was going on with our car. More

by Mgwin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 06, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi! We're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

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