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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
800 Reviews

800 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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March 09, 2021

I've always received quality service that was dependable and straight forward. The service advisors and technicians know their cars and how to maintain them for optimal performance. More

by teachr72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dimitri
Mar 11, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We look forward to your next visit! Take care!

March 07, 2021

Always satisfied with work at Mercedes. Joe & help are always polite & helpful.As a widow I always feel they are doing their very best and I am assured the job will be done right. More

by Fran Cresser
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 03, 2021

Always get good service from Service Advisor Joe Drews and Service Mgr. Dan Barbour. Pay more at a dealership than private shop but you hope you are getting value and they will remember you as a customer More

by captainone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Captainone, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

March 03, 2021

Service with Metry is always over the top! He answers the call, and takes the worry out of our needs and always communicates the next step! Above and beyond service!! More

by kellia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Mar 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Kellia, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you for your valuable feedback. Our team is available should you require any extra help. Take care!

February 15, 2021

This Dealership went above and beyond what would be expected of a high end service department! I am so appreciative that they went out of their way to assist me and get my issue resolved even when it w More

by Elisha.bertazon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay from Sales and Gabby from Service as well as members of Management
Feb 17, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Elisha, we're glad to hear we could really help you out! Please let us know if there is anything else you may need from us; we're always happy to help. Safe travels!

February 14, 2021

Joe Drewes in service department is an absolute pleasure to keep up all the maintenance schedules on all my Mercedes vehicles. His knowledge about all the vehicles is incredible. His quick response to get t More

by Jjppddandco@aol.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 10, 2021

1st time customer and I was WOWED!! Better service and pricing than they offer in Melbourne or Jacksonville. I am a customer for life! Thanks More

by Lionel Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Metry
Feb 12, 2021 -

Mercedes-Benz of Daytona Beach responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 10, 2021

Great customer service, thorough in communication and always checking to make sure that we are happy with our experience. Its never a hassle when dealing with Mercedes Benz of Daytona Beach. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Steve, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

February 09, 2021

It started out “not so good” but ended up ok in the end. The reason for the 4th star (vs 3) is that they apologized and made it right. More

by Nemmersg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we're glad we were able to turn your experience around! If you have any further questions, please give us a call. We're always happy to help!

February 02, 2021

Excellent prompt service from Gabby and team all of my service issues were addressed to my satisfaction. Awaiting appointment schedule from 3rd party service vendor. Thumbs up team! More

by Elmich34
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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