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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
800 Reviews

800 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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April 18, 2021

Great and quick service that is always available when I need it. They always inform me of anything that has to be done so I know what to expect. More

by rj53cunha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

April 11, 2021

My visits are always great with the dealership. Mike is my service advisor and he has been for a number of years through a number of cars. He is always very helpful with answering questions and giving advi More

by sonyafrazier69
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2021 -

Mercedes-Benz of Daytona Beach responded

Hello, we are so pleased you enjoyed your visit to Mercedes-Benz of Daytona Beach! We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

April 01, 2021

Their customer service is outstanding. Mercedes-Benz stands behind their products 100%. I would certainly encourage anyone planning to purchase a vehicle to buy from Mercedes-Benz of Daytona. More

by Jim
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
David Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabbie Davila
Apr 02, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Jim, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 28, 2021

As usual, Joe was Fantastic. All work completed as requested and done so in a timely fashion! I would recommend this dealership to anyone seeking a Mercedes or needing service More

by cwb1218
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2021 -

Mercedes-Benz of Daytona Beach responded

Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 26, 2021

Typical Mercedes dealership service! Always there to help even showed me the problem and explained what was required to fix it. Thanks for the service More

by STANS.KINGPIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 26, 2021

I've always had a good experience with this dealership. The staff is always nice and helpful. Michael Iafani my Service Advisor always goes above and beyond with any help I might need or questions I may More

by Monica Severini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi Monica, we're so glad that we were able to go above and beyond your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 23, 2021

Polite people, expedited service both in the service area and on the sales floor.. And as for the convenience and value... You can't beat them! More

by Elizabethcarpentert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Donnie (sales), Dimitri (service)
Mar 24, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your positive comments about Mercedes-Benz of Daytona Beach! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 18, 2021

Joe takes care of everything so I don’t have to go from one department to the other. Extremely efficient . Greatly appreciated . That’s why my 2 children own Mercedes also. More

by Nancyjay
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Joe here at Mercedes-Benz of Daytona Beach. Until the next time we meet, take care!

March 13, 2021

Service department always top notch. I have been coming here for current and past few cars service...Mike Iafanti has always been honest and straightforward. More

by Sally_mahoney
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, we are so pleased that we were able to meet (and hopefully even exceed) your expectations and that you enjoyed your time here at Mercedes-Benz of Daytona Beach. On behalf of the entire team, let me say that it was our pleasure serving you and meeting your needs. We look forward to seeing you again. Have a nice day.

March 13, 2021

Special thanks to Gabby in Service and Kathy at the register for their assistance. Through the years T.L. has always been so helpful in car purchases. More

by jsmith102502
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby in Service; Kathy at register
Mar 16, 2021 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your positive review. We're glad to hear that you found our team here at Mercedes-Benz of Daytona Beach so helpful in the purchase of your new vehicle. If you have any additional concerns or questions about your new vehicle, we will be more than happy to assist you! We're here for any concerns you may have! Safe travels!

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