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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
799 Reviews

799 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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March 23, 2024

I Love This Dealership, because of my agent of course and because everyone makes me feel welcomed. More

by CHOSENDOVE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Earnest Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julius Calder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Hayes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mark Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 19, 2024

Customer service was horrible with my mother and didn’t even apologize… manager just ignored what we had to say and mocked me instead of apologizing…. More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marty Mahone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Billy Smith
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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March 19, 2024

Very good service and friendly people along with knowledgeable technicians, customer service is also very good at this dealership More

by davemazz60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Demetri
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Mar 21, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit. We hope you have a great day!

March 18, 2024

Always a positive experience at Mercedes-Benz of Daytona Beach. My service advisor is very professional and friendly and I am always satisfied with the service More

by GERRID58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad you had such a wonderful experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 18, 2024

The service was good but the transportation was so bad lwish the next time can be better. More

by monchitomatos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us at (386) 675-4677.We look forward to hearing from you.

March 16, 2024

Trustworthy, responsive, knowledgeable service! ! This dealership has a great asset in their service department, mainly Metry & Joe. More

by WGREGORY46
Recommend Dealer
Yes
Employees Worked With
Metry
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March 16, 2024

Nick, my service advisor, and the service department are top notch. It’s always easy to schedule an appointment. I highly recommend this service department. More

by Jim Draheim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Mar 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Jim, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 16, 2024

Mike, my service representative is and has always been very pleasant, helpful and most of all extremely personable. He will not try to sell me something that's not advantageous to needs. More

by MOLLY502@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 13, 2024

It seems the service was done excellently however my door panel was removed, and now there's a rattle in that speaker I've contacted dealership twice with no follow up. I also was quoted 3 different quotes f More

by Magic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Mar 15, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

March 07, 2024

I was very pleased with the great job Trish and her crew did in cleaning the interior of my car. More

by p_guerrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish (she was the lead on the detail crew)
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Mar 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

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