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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
795 Reviews

795 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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November 08, 2024

Faultless services including receiving transport friendly helpful with service requirements and center is also stunning More

by Mhoffmann4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 06, 2024

It doesn’t get better than this! Awesome team front sales to service! Thank you. More

by APRIL30228
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 08, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 03, 2024

Vehicle had to be towed to dealer. Root cause was software update needed which was causing issues with acceleration. Courtesy vehicle was not available, as a result I missed my cancer More

by BellaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
Nov 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello Bellag, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

November 02, 2024

Great customer service and friendly team. Kept me updated and always on time…appreciate this team More

by bmw2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We hope to see you soon!

November 01, 2024

The video provided was very informative I would have liked to have my car returned earlier More

by BLACKBELTMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 31, 2024

Everything went well and staff was helpful and courteous. Waiting room was comfortable. Coffee choices was good. More

by vadney595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 31, 2024

Professional service every time. The entire team is excellent to work with. Nick at the service department worked with me to get my vehicle back on the road. Jay Jamison in sales has More

by allijade20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service, Jay in sales
Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 29, 2024

Service department was courteous and and knowledgeable about the the vehicle issues and needs required More

by island813man
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 27, 2024

Joe, my service representative, was fantastic! Honest and personal! I love the dhuttle service, also! Such a great experience for something I dread doing! More

by RANCHMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shuttle driver
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 27, 2024

I have had a very positive experience at the Daytona Beach MBz.. My service representative has been very supportive and friendly and always ready to take action on issues that are being addressed. More

by Ray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

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