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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
797 Reviews

798 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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May 28, 2024

Professional, courteous, quick and Explained and showed me what needed to be done before doing anything. More

by Peter Klironomos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Peter, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 28, 2024

Joe Drew’s was fantastic and got us in and out quickly and introduced us to a salesman. More

by JANANDJOHNBOWDEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 27, 2024

Another trip to this dealer wasted because they still were unable to determine what the noise was my car makes while accelerating. I traded the car two days later because I didn't feel safe driving it. I More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (386) 675-4677. We look forward to hearing from you.

May 22, 2024

Everything taken care of in a professional and timely manner. I was very pleased with Mercedes Benz of Daytona. More

by TJAFIELDSONE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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May 22, 2024

Joe Drewes, our service advisor isa top notch. Professional and thorough through out the process. More

by fred1200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 21, 2024

Very prompt and considerate of my time. I always appreciate the loaner car. And my car comes back cleaner than I brought it in! More

by Marilyn.hazen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
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May 23, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

May 20, 2024

Metry continues to be an excellent service advisor for me. He is a tremendous asset for this dealership. More

by JIMMER33
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
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May 22, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. We hope you have a great day!

May 18, 2024

Mike got my car done in time with short notice. I'm very grateful for his and the rest of the team's prompt and courteous service. More

by jeaninecucz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

May 18, 2024

Always have been pleased. However this time when I went to pick up my car the front mats were missing. They replaced them with two front ones from a car on the lot but it ha More

by Vincent DeCapite
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello Vincent, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2024

Metry is a great service advisor and the service technicians always do a great job More

by LGIOVANNIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry Shallop
Report | Print
May 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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