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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
797 Reviews

797 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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June 15, 2024

All the people at dealership are very friendly and courteous. Everybody is very helpful. I service the advisor. Does a great job. More

by TOGETHERCRUISING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

June 14, 2024

My Service Advisor, Joe Drewes is the best. He listens and tries to make sure my interest are taken care of. More

by dfwillia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

June 13, 2024

Friendly, efficient dealership! They completed my A service and provided me with a rental while they were working on my car. More

by CGOODKNECHT81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabby
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 13, 2024

We had to bring the vehicle back as it wasn't running correctly Seems to better the second time More

by JCALBREZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Gabby
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

June 09, 2024

Customer service is of the utmost importance to the Mercedes Benz dealership. Joe Drewes, my service advisor, is excellent. More

by OFD86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

June 08, 2024

Service Advisor, Joe Dweles and his team never fails to keep me on the road. More

by KENNEDY WILSON
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Kennedy, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

I don’t no who washed my car but you guys broke my window I’m very up set…. More

by carneisha.moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Hayes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Carneisha, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 08, 2024

Our 350GLE went in for 2nd service coverage at the Daytona location. Easy, & efficient! Service dept. was a pleasure to deal with. More

by MARTHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Jun 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Martha, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 08, 2024

Over the last few years I personally have dealt with Nick in the service department and I have found that he is an outstanding excellent communicator. Also, the service techs send there video of the Issues More

by rick.s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service: Nick Mathena. Sales: Jim Brown
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Rick, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 07, 2024

Well organized dealership with great attention to detail. I drive well out of my way because I know I’m in good hands. More

by Scalatodd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Davila “Gabby”
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Jun 27, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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