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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
797 Reviews

797 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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June 22, 2024

Provided quick, efficient service. Everyone I encountered at the dealership was friendly. Dealership was clean. More

by Morgan
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Morgan, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 21, 2024

I ALWAYS GET RED CARPET TREATMENT EVERY TIME I COME TO MERCEDES BENZ. THANK YOU ALL SO MUCH. More

by ALVATINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : EVERY ONE IS SO PROFESSIONAL
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we appreciate your positive review of your recent experience with us! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 21, 2024

Work done quickly and correctly. Kept me updated on progress and time when it would be ready More

by tim@conaloe.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are glad we could help! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

June 19, 2024

My service advisor, Mike, is great…efficient, responsive and knowledgeable. I trust him with my car. More

by Pam albano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Pam, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 18, 2024

Metry, Always does a great job of coordinating and keeping me informed on everything that needs to be done. He and service department are the reason I have my service done in Daytona vs Chicago. Excel More

by davis004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! We are always more than happy to assist you if anything else comes up. Take care!

June 17, 2024

I really don’t like having to drive 50 minutes south, wait for two hours, and then drive another 50 minutes back up the highway for something that was said to be fixed the first time. Bad show More

by Fender64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are deeply troubled by your negative experience with us. We want to understand in further detail what exactly went wrong. Please reach out to us at (386) 675-4677 at your earliest convenience so we can begin working towards resolving this matter. We value your business and understand we can always improve so we hope to speak with you soon.

Jun 28, 2024 -

Fender64 responded

Nothing to be done at this point. I’m not one to complain, and I certainly won’t call you. Reach out? I don’t think so

June 17, 2024

As always, my experience at Mercedes Benz of Daytona was positive. I always feel well taken care of and know that my car is in the best hands possible. I wouldn't not seek out any other location to have my More

by nanbro
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 16, 2024

From start to finish, my service was completed in an outstanding manner. Mike Iafante is an exceptional service manager. Thank you for excellent customer service. More

by ljmurph52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 16, 2024

Everyone at Mercedes Of Daytona are Like family, they go over the top to help solve the problems you are having with your car. I would recommend ane More

by circleobrand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

June 15, 2024

Top notch service! Everyone especially Nick treated me like a queen! I love Mercedes Daytona! More

by Annette somers
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick!
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Jun 28, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Annette, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

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