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Mercedes-Benz of Daytona Beach - Service Center

Daytona Beach, FL

4.7
795 Reviews

795 Reviews of Mercedes-Benz of Daytona Beach - Service Center

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November 14, 2024

Very disappointed, will write a complete summary of my service visit when I get a chance. Will forward thru my salesperson since it is the only e mail address I know of, salesperson David Joesph is great More

by ALLCOUNTYFENCE
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

I really appreciate Joe D in the service department… He’s always been so professional and kind to me. The mechanics have also kept me informed and did a terrific job fixing my car… Thank you More

by ljw6030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2024

Service Advisor understanding problem was very good. Tech analysis and service was excellent. After service communications could be improved. More

by gmarcum888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
November 14, 2024

Great service by Joe Drews, Dan Barber, and Mike the technician. Appreciate the topping off of fluids and car wash too More

by ed.fries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Technician
November 14, 2024

Our visit to Mercedes Benz of Daytona was very nice, giving us information on things that need to done on our car, we appreciate it. More

by juliatillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 11, 2024

It is always easy to get a service appointment that is convenient for us. Our service provider, Mike, is the best. He is always excellent at communicating with us. He is always punctual, professional, kno More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 09, 2024

First time using service center after buying my Mercedes. Great service all around. Easy to make appointment, loaner car great. My car was done sooner than expected. More

by mkittypaws
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

November 09, 2024

The service department is second to none. They do the work correctly on the first time and with great professionalism. And accuracy. More

by docsweet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! Please don't hesitate to reach out if there's anything additional we can do for you.

November 09, 2024

It is a pleasure working with Service Advisor Mike Iafanti. Professional, knowledgeable and courteous as always. More

by mjoppenheim11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

November 08, 2024

I purchased and have had my car serviced by Mercedes-Benz of, Daytona Beach for seven years! I command the dealership for hiring employees like Mike LaFanti and Randy who picks up my car every time and deliv More

by bonnieevans5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

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