Mercedes-Benz of Daytona Beach

Excellent Service I had an issue with the pressure system in my C Class. I contacted Keith Ertell who had Metry call me about it. He coordinated without keith to get me I had an issue with the pressure system in my C Class. I contacted Keith Ertell who had Metry call me about it. He coordinated without keith to get me a loaner vehicle while they worked on my car. When the repair was complete, I came in and Metry not only recognized me, but had someone bring my detailed car back to the service area. I spoke with DJ and Keith briefly who both asked if I needed anything further & was able to leave completely satisfied with the service of this dealership. I’ve dealt with another Mercedes dealership previously and have absolutely nothing good to say about them, so it’s nice to be able to say everyone at this dealership appreciates my service. More

Pleasant car buying experience We had a pleasant experience buying this car. David was friendly, professional and patient. We did not feel any high pressure, aggressive sales stra We had a pleasant experience buying this car. David was friendly, professional and patient. We did not feel any high pressure, aggressive sales strategies. David was very informative I love my new car and enjoyed the rxpierence. Thank you David. More

Professional The buying experience was professional and thorough. Mercedes Benz of Daytona Beach made sure that I was able to meet with everyone that would be tak The buying experience was professional and thorough. Mercedes Benz of Daytona Beach made sure that I was able to meet with everyone that would be taking care my car for as long as I own it. More

Very professional and friendly My visit to the showroom was a pleasant one because everyone was so professional and so friendly. My sales person, Roger, was extremely knowledgeable My visit to the showroom was a pleasant one because everyone was so professional and so friendly. My sales person, Roger, was extremely knowledgeable and answered all of my questions. It was a fun buying experience. The managers and the gentleman that assisted with the paperwork were all very nice. More

Always Attentive Tammy in the loaner department is always the best at being ready to get you situated in a loaner and Joe does a great job at keeping in you informed. Tammy in the loaner department is always the best at being ready to get you situated in a loaner and Joe does a great job at keeping in you informed. More

Good service, high prices The Service Advisor kept me well informed of the status of my repairs but i thought it was extremely expensive for the work that was performed. The Service Advisor kept me well informed of the status of my repairs but i thought it was extremely expensive for the work that was performed. More

service MB of Daytona Beach took great care of my car when it was in for service. They even gave me a loaner to drive which was especially helpful since my ca MB of Daytona Beach took great care of my car when it was in for service. They even gave me a loaner to drive which was especially helpful since my car took an extra day for repairs. More

Very good service. Very good service department. Technicians are very thorough when my vehicle is there. Gives me great peace of mind to know that my wife is on one of Very good service department. Technicians are very thorough when my vehicle is there. Gives me great peace of mind to know that my wife is on one of the safest vehicles ever produced. More

Thanks to Joe Drews - Always awesome! Joe Drews is my customer service rep - He is always friendly, efficient and honest. He sees that you are taken care of immediately upon arrival and Joe Drews is my customer service rep - He is always friendly, efficient and honest. He sees that you are taken care of immediately upon arrival and I really appreciate him. He is definitely an asset to Mercedez Service Department. More

Navion RV warranty service We brought our RV in because the check engine light was on. We called and spoke to Metry. He was very helpful and got us in and stayed on the probl We brought our RV in because the check engine light was on. We called and spoke to Metry. He was very helpful and got us in and stayed on the problem until it was resolved. This is the second time we have had it in for a check engine problem. The last time we were on our way to a camping trip and the light came on. Metry got us in right away and ran a scan on the engine to ensure everything was ok and got us back on the road to finish our trip. When the problem occurred this time, we drove to Daytona instead of Jacksonville even though it is a little further. We thought it was worth the drive because of the outstanding service we received the first time. Again we had a very positive experience. Thanks. More