Mercedes-Benz of Daytona Beach

SERVICE ADVISER WAS EXCELLENT. COURTESY CAR DRIVER, RAY, WAS Service Advisor, Metry, was wonderful and extremely helpful. Courtesy car driver, Ray, was great and very enjoyable to talk to. Will use Daytona, not Service Advisor, Metry, was wonderful and extremely helpful. Courtesy car driver, Ray, was great and very enjoyable to talk to. Will use Daytona, not Gainesville, for future servicing and vehicle purchases. More

Service at its best!! I have to give huge props to my service advisor, joe. He is always so helpful and accommodating. I used to dread having to take my vehicle in for regu I have to give huge props to my service advisor, joe. He is always so helpful and accommodating. I used to dread having to take my vehicle in for regular maintenance but he makes it painless. Thanks again for everything. Darcy Terrell (Quadrat) More

GREAT EXPERIENCE There's not just one thing I experienced buying my Mercedes from T.L. Kays, it was ALL my experiences, from the price to the honesty and transparency. There's not just one thing I experienced buying my Mercedes from T.L. Kays, it was ALL my experiences, from the price to the honesty and transparency. T.L. was extremely helpful. This dealership is obviously interested in ensuring a totally satisfied buying experience and I'll attest to that! And Keith Ertell was extraordinarily helpful and understanding as well. Billy Smith was the understanding quarterback. GREAT JOB! More

Service was prompt, courteous and effective. I have always been pleased with the service and treatment of customers. Staff is helpful in making service decisions and answering questions. I am a s I have always been pleased with the service and treatment of customers. Staff is helpful in making service decisions and answering questions. I am a satisfied customer. More

Timely and complete The service stall and facility was first class. Everyone made you feel important. Will continue as a customer as long as I drive Mercedes. Class Act ! The service stall and facility was first class. Everyone made you feel important. Will continue as a customer as long as I drive Mercedes. Class Act ! More

excellent customer service My Service advisor Mike arranged for a loan car and got me on my way in plenty of time to get to work on time. My Service advisor Mike arranged for a loan car and got me on my way in plenty of time to get to work on time. More

Fantastic Micheal Iafanti sat me down with that nice big smile asking how I was doing since the last service appointment time. The service was conducted in very Micheal Iafanti sat me down with that nice big smile asking how I was doing since the last service appointment time. The service was conducted in very short waiting time. He did a great job explaining everything done in detail. He also told me if there were any problems that should come up with the vehicle to make sure to contact him. He is a very kind thoughtful person. More

Repair of a 2013 Mercedes. Vehicle was purchased and upon arrival at my home I noticed the front inner fender was damaged and missing parts. This should have been corrected pri Vehicle was purchased and upon arrival at my home I noticed the front inner fender was damaged and missing parts. This should have been corrected prior to the car being placed on the for sale lot, and since it was not, I had to return to the dealer for a repair. More

Quick and Efficient , Greeted with a smile, everyone in the service area very polite and considerate. I had a small issue with the front tire and they fixed it in a timel Greeted with a smile, everyone in the service area very polite and considerate. I had a small issue with the front tire and they fixed it in a timely manor as I waited for it. My salesman DJ who sold me that car two years early came over and said hello as I was waiting and he was starting the day. It is nice to know people remembering you and made me feel good. I will definitely recommend their 5 star service. 2014 E350 More

30 cars bought, this by far was best the experience I recently had the pleasure of purchasing a car this dealership and conducting the transaction with Roger Williams. Since the initial inquiry to first I recently had the pleasure of purchasing a car this dealership and conducting the transaction with Roger Williams. Since the initial inquiry to first phone call, Roger made the process seamless. I had to make an unfortunate decision to sell two of my vehicles (older Mercedes and newer Corvette) to lower my overall debt to income ratio for an upcoming home purchase. I found the Mercedes E63 online and perused my interest due to the obvious type of car it was. I was upfront with Roger and wanted a black and white answer on the trade values/out the door price as my time as well of all yours there is valuable and didn’t want to waste it. I informed Roger that at this time, I have looked at over 10 cars at other dealerships with intentions to buy but we could never come to a fair deal. Roger listened to what I needed for the situation I was placed in and ran with it. We were able to come to a deal (all though phone communication) to where I felt comfortable driving the 250 miles to complete the transaction. When I arrived at the dealership I was immediately greeted by Roger and then we began the final process to purchase the car. I provided to Roger the final check of agreed OTD price, he looked over the trades and in one hour fifteen minutes the transaction was completed and I was back on the road back home. The car was already cleaned and had a full tank of gas ready to go! The reason I wanted to send a review is I have bought over 30 vehicles, all ranges of makes and models from many different dealers but this transaction by far was the best one yet. I couldn’t believe I was in and out in slightly over an hour and how helpful Roger and your team was. When I got home and was able to go through the car more thoroughly and I did notice some small things I overlooked on the test drive. I would have called out there, but I addressed them with Roger though the phone and he immediately establish a solution. My fiancé will be completing Pharmacy school next year and she has committed to get herself a graduation gift, we have discussed what to get and the mutual agreement is a Mercedes G63. I can assure you, when we are ready we will be reaching out to Roger for help finding the right one then furthermore complete the transaction of purchase. More