Mercedes-Benz of Daytona Beach

Excellent Kyle was extremely knowledgeable and never used any pressure to assume the sale. He let the car sell itself and Tom his time showing us several optio Kyle was extremely knowledgeable and never used any pressure to assume the sale. He let the car sell itself and Tom his time showing us several options. More

EXCELLENT CUSTOMER SERVICE My salesman Kyle was very nice and never used any pressure to assume the sale. When the car was delivered Kyle took time and showed me all the option My salesman Kyle was very nice and never used any pressure to assume the sale. When the car was delivered Kyle took time and showed me all the options my car has which was VERY HELPFUL! Also, worked with Bobby the manager and it was a pleasure working with him as well. Both Very professional and knowledgeable in every aspect of my car purchase. This is the second car I purchased from here. Both times were a delightful experience. Will definitely buy a Mercedes from this dealership again in the future. PS. I live in Estero, FL (Naples) south Florida so I make a special trip to buy from this dealership. More

service in perfection A dream service is what they provide. So easy and they make it comfortable. thanks to concierge service, they pick up the car and drop it as promised A dream service is what they provide. So easy and they make it comfortable. thanks to concierge service, they pick up the car and drop it as promised.We love it. Getting better every year. We have been their customers for over 15 years! More

Quality of service Excellent, highly professional and on-time service. Just what customers want and are looking for. A great team which is very easy to deal with. Excellent, highly professional and on-time service. Just what customers want and are looking for. A great team which is very easy to deal with. More

Outstanding sales and service I grade dealerships in two categories: First the sales/purchase experience, which at this dealership was the best I have ever experienced - quick and I grade dealerships in two categories: First the sales/purchase experience, which at this dealership was the best I have ever experienced - quick and painless. Second, the service experience. My service experience here was again quick and painless. And, unlike another local dealership, no one tried to sell me an unneeded repair. I like that --- a lot! More

Attention to important details Our service advisor Metry hits all of the buttons from friendly greeting to introducing the car owner to the technician to explain the fine points of Our service advisor Metry hits all of the buttons from friendly greeting to introducing the car owner to the technician to explain the fine points of a problem. More

This is what all dealerships should be like Every time I come in, I am greeted with a smile and a question; "How may we help you today?" For service, I am always told what will be done and why. Every time I come in, I am greeted with a smile and a question; "How may we help you today?" For service, I am always told what will be done and why. I will have all of my questions answered and an estimate of when my car will be ready, I always get updates by text and a call when I can pick up the car. I particularly like the text showing me the bill, work done and amount due as soon as work is completed. Other dealerships should utilize this level of customer care. (Are you listening MB of North Orlando?) More

Always awesome I love this dealership and it's employees! I am always greeted with a smile. Everyone is always polite, positive and helpful. It is a breath of fres I love this dealership and it's employees! I am always greeted with a smile. Everyone is always polite, positive and helpful. It is a breath of fresh air. Thanks More

Lemon Please read this::: I bought a certified 2014 E550 cabriolet in August 2018! I called Mercedes about my 2 bumpers that was all scratched up and loo Please read this::: I bought a certified 2014 E550 cabriolet in August 2018! I called Mercedes about my 2 bumpers that was all scratched up and looked like it had scattered marked! Their response was bring it back down and they would honor it by the why this was 10 days after I bought the car! On 9/7/18 my husband was washing the car and some of the paint came off the front bumper! So I shopped around for the best price to repaint my bumpers! On September 21, I called Daytona Mercedes and the sales person was being a jerk while my husband and I were in Montgomery Mercedes office! So on October 12th Dave from Daytona Mercedes was going to get the general manager to call us back! As of today I haven’t heard from him yet!!!’ So I have this beautiful E550 that has been in the shop more than I have driven it! My car has had two dead battery since and today I was going to get in my car, but the xxxx battery is dead again! This is the third time this car has done this to me! I have called Mercedes USA for help with this car and Milton just gives my husband the run around! I thought for many month about posting my moments but today just pissed me off when my battery in my car was just replaced about week ago! And I’m it even going to discuss the other things that wrong with car! All I have to say is, think long and hard before buying a certified vehicle from them especially if your out of state! Just and update in my car that I just found out about!!! This car has had 7 batteries in it and can’t find out what is killing it! Milton from Mercedes USA is absolutely no help! This is ridiculous for anyone to have to deal with a car that stays in the shop longer than I have driven it! More

Bravo! This team is totally focused on providing great service! So happy with the results. Gabby is always looking out for our best interest. Thank-you G This team is totally focused on providing great service! So happy with the results. Gabby is always looking out for our best interest. Thank-you Gabby! More