Mercedes-Benz of Daytona Beach

Mercedes Sprinter needed a new battery Thanksgiving week we were on our way to North Carolina to spend the holiday with relatives. We stopped our motorhome for breakfast and when we came o Thanksgiving week we were on our way to North Carolina to spend the holiday with relatives. We stopped our motorhome for breakfast and when we came out it would not start. The battery would not turn over the engine. Fortunately we were able to start the engine using the house batteries. As we were driving north I asked my wife to find the nearest Mercedes dealer. She said there is one about a half an hour north in Daytona. We called to see if they serviced Sprinters and were told they did and they had a battery for our model. We pulled in and were directed to Metry Shallop our service advisor. He was terrific! He got a Tech to look at our Motorhome. He tested our battery and determined that it needed to be replaced. In a very short time from our arrival without an appointment we were back on the road. The dealership is fantastic and I would recommend them to anyone. More

Hood sensor malfunction Great service provided to a Jacksonville resident and highly recommended. Just purchased my vehicle and hood sensor constantly went off 30 minutes in Great service provided to a Jacksonville resident and highly recommended. Just purchased my vehicle and hood sensor constantly went off 30 minutes into my ride back to Jacksonville. Mercedes Daytona was able to fix the issue and no further issues. More

Tires and balance. Very good service. Merry followed up documenting defective tires. As well as storing the defective tires while my dispute with the RV manufacturer i Very good service. Merry followed up documenting defective tires. As well as storing the defective tires while my dispute with the RV manufacturer is resolved. More

Great service! Seamless drop off appointment had me back out the door in a loaner, and work was completed ahead of schedule, car returned washed and vacuumed, and a Seamless drop off appointment had me back out the door in a loaner, and work was completed ahead of schedule, car returned washed and vacuumed, and a fast checkout. More

Recall item All issues addressed, loaner was wonderful, my service managers were 10 of 10 for sure. Very pleased with Mercedes Benz Daytona. Looking forward to m All issues addressed, loaner was wonderful, my service managers were 10 of 10 for sure. Very pleased with Mercedes Benz Daytona. Looking forward to my next visit. More

Mercedes purchase I had a very good experience. David and Tom were very helpful and stayed late to complete the process. Both were very knowledgeable about their produ I had a very good experience. David and Tom were very helpful and stayed late to complete the process. Both were very knowledgeable about their product which made me comfortable with the purchase. More

Excellent service. All personnel in the service department were friendly and professional. I was very impressed with the quality of the interaction. I will use them aga All personnel in the service department were friendly and professional. I was very impressed with the quality of the interaction. I will use them again. More

Stress Free Purchase Our salesman, Roger Williams, was great to work with and made our experience as stress free as possible. We were pretty specific about what we wanted Our salesman, Roger Williams, was great to work with and made our experience as stress free as possible. We were pretty specific about what we wanted and he delivered. In fact, everyone that we came in contact with at MB of Daytona Beach was thorough and professional. They have made a customer for life! More

Amazing service experience Mercedes Benz of Daytina Beach provided stellar customer service. I was very pleased with my interaction with employees. From beginning to end of my v Mercedes Benz of Daytina Beach provided stellar customer service. I was very pleased with my interaction with employees. From beginning to end of my visit, everyone was super friendly and professional. I would recommend this dealership to fellow Mercedes Benz owners and those thinking about being a part of the MB family. More

Serviced my Mercedes The service advisor was Great and knowledgeable. He was friendly and courteous. I dropped my car for service and within couple of hours I received The service advisor was Great and knowledgeable. He was friendly and courteous. I dropped my car for service and within couple of hours I received a call and text message from him to let me know that the car was ready to pick up. More