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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,434 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,434 reviews

November 16, 2024

Best dealership around. Would not take my Mercedes any place else. Very helpful and they do everything to make things right. More

by shelleyperch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

November 16, 2024

Amazing service, they went above and beyond servicing my car, very skilled and professional, thanks so much! More

by shannonmullenrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mitri
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Nov 19, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

November 14, 2024

Our visit to Mercedes Benz of Daytona was very nice, giving us information on things that need to done on our car, we appreciate it. More

by juliatillman
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

November 14, 2024

Great service by Joe Drews, Dan Barber, and Mike the technician. Appreciate the topping off of fluids and car wash too More

by ed.fries
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Technician
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Nov 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you! We take our reviews seriously and are delighted to hear about your visit. At Mercedes-Benz of Daytona Beach we are always striving to do better than your last visit.

November 14, 2024

I really appreciate Joe D in the service department… He’s always been so professional and kind to me. The mechanics have also kept me informed and did a terrific job fixing my car… Thank you More

by ljw6030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

November 14, 2024

Very disappointed, will write a complete summary of my service visit when I get a chance. Will forward thru my salesperson since it is the only e mail address I know of, salesperson David Joesph is great More

by ALLCOUNTYFENCE
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, it's upsetting to hear that your experience was anything but stellar. We know that the future success of our dealership is dependent on cultivating long-term relationships built on trust. We hope that you will give us a call at (386) 675-4677 so we can resolve these issues for you and improve your experience going forward. We look forward to your call.

November 14, 2024

Service Advisor understanding problem was very good. Tech analysis and service was excellent. After service communications could be improved. More

by gmarcum888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas
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Nov 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 11, 2024

It is always easy to get a service appointment that is convenient for us. Our service provider, Mike, is the best. He is always excellent at communicating with us. He is always punctual, professional, kno More

by WNG4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

November 10, 2024

David was excellent & went beyond to help me find a vehicle. David also helped with other important questions i had after purchase & made sure everything was professionally done & taken care of. More

by WMWWMW1965
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. If you have any further questions, please give us a call. We're always happy to help!

November 09, 2024

Had a wonderful experience at your dealership. Everything went so stress free and smoothly. Sam is absolutely excellent. Thank you! More

by peggiemacdonald
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam
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Nov 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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