Mercedes-Benz of Daytona Beach

I was surprised by the poor service, as Mercedes is usually known for excellent customer care. When I arrived for my appointment, no one approached me, and when I went inside, the representatives were usually known for excellent customer care. When I arrived for my appointment, no one approached me, and when I went inside, the representatives were all on the phone—even the one I had the appointment with, who saw me arrive. They didn’t call to inform me that my car was ready, and when I got there, it wasn’t prepared. I wasn’t greeted, given an explanation of the service done, or even handed my car ready to go. It felt like providing good service wasn’t a priority for them. More

Michael Lafanti is great, always knowledgeable and professional service advisor. It is always pleasure to work with the professional team of your dealership. Thanks! professional service advisor. It is always pleasure to work with the professional team of your dealership. Thanks! More

Great communication and timely service ! Thanks for the clean car. I will be back again Thanks for the clean car. I will be back again More

I did not feel like a valued customer. I was whisked in to a desk, man took my info and keys and blew me off. When trying to call, aside from many rings to answer, I was cut off twice. Whe I was whisked in to a desk, man took my info and keys and blew me off. When trying to call, aside from many rings to answer, I was cut off twice. When I went to pick up my car, no one to help me anywhere! Finally stood at cashier window and waited for something to happen. I just sold that car and am now in the market to replace it, I won’t be buying a Mercedes Benz because I lack faith in the dealer and their service. Really liked that blue CLE300 out front too. Poor customer service. More

Easy to schedule and provided quick turn around without delay. Nice to have a named person to work with throughout the repair. delay. Nice to have a named person to work with throughout the repair. More

David Joseph was so great, professional and extremely knowledgeable. Looking forward to a long relationship with Mercedes Benz of Daytona! Love my G Wagen!!! knowledgeable. Looking forward to a long relationship with Mercedes Benz of Daytona! Love my G Wagen!!! More

Dealership is always above and beyond my expectations. Service advisory Mike can be counted on to check with you for anything that may come up. Service advisory Mike can be counted on to check with you for anything that may come up. More

Jay Jamieson found the perfect vehicle -- the one we were looking for -- even though it wasn't on your lot -- and turned everything around in a matter of days. We bought our previous E-Class from him as wel looking for -- even though it wasn't on your lot -- and turned everything around in a matter of days. We bought our previous E-Class from him as well and he was the reason we returned to your dealership. More

Charles is a great service advisor. The whole service team including the service manager Dan is great to work with The whole service team including the service manager Dan is great to work with More

Your service department is awesome. Gabby Davila is very helpful and charming. We will definitely come back . Gabby Davila is very helpful and charming. We will definitely come back . More