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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

4.8
1,560 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,560 reviews

February 08, 2024

High end! You can watch your vehicle being worked on, I didn't like paying $250 for a simple alignment though. And after the fact to find out my car still pull More

by Infiniteluv333
Recommend Dealer
Yes
Employees Worked With
Metry
Feb 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

February 07, 2024

Our first time at this dealership. Excellent service and courtesy. John was knowledgeable on every detail of the vehicle. More

by trennon
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Jenkins 5 stars
Feb 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 07, 2024

Excellent customer service, from sales representative Mo on up. If he doesn’t have the car you want, he will find it for you. They truly want their customers to be happy. This is our 6 th Mercedes we’ve More

by patti6716
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 06, 2024

An extra lease payment was made by mistake on my leased GLC right before termination. When Mercedes Daytona grounded my vehicle and terminated my lease, my extra payment turned into a credit to Mercedes Da More

by Sandy T
Trade-in Experience
Recommend Dealer
No
Employees Worked With
David Joseph
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 08, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Sandy, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us at Mercedes-Benz of Daytona Beach. We would like to make this up to you, if we still can. Please reach out us at (386) 675-4677 and we will work with you personally in rectifying the issues you experienced. We hope to hear from you soon. Take care.

February 05, 2024

Great service, extremely satisfied with customer service and the convince of staying in contact with the servicing tech. More

by CDAMBROSIOSR
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles
Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 05, 2024

Hi I was treated courteously and promptly. My questions and concerns were all answered. The loaner car and my car were clean. More

by jumbo7
Recommend Dealer
Yes
Employees Worked With
Service writer
Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, here at Mercedes-Benz of Daytona Beach, we understand your time is valuable. We're glad to hear that we were able to provide you with such an amazing experience. Thank you for letting us know how your experience was and we hope to continue to provide amazing service to you!

February 05, 2024

Staff was very helpful and friendly. Joe was very personable, honest, and pleasant. Service was speedy and informative. More

by joshbalduf
Recommend Dealer
Yes
Employees Worked With
Joe
Feb 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 03, 2024

Fast and efficient service. Metry is a fantastic service rep. I appreciate use of the loaner car. More

by James Joyner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Metry
Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi James, we are so happy to read such a great review about Mercedes-Benz of Daytona Beach! We strive to deliver a great experience to all of our valued customers each visit. Reviews like yours help us to continually improve. Thank you again for your feedback and take care!

February 03, 2024

Phenomenal All the reps are informative, caring, knowledgeable, and very competent. All the reps are informative, caring, knowledgeable, and very competent, dedicated, and customer - centered. More

by BJPARHAM7
Recommend Dealer
Yes
Employees Worked With
Mike Iafanti, TL Kay's, Jim Brown
Feb 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

February 02, 2024

I have been a customer of this dealer for 40 years. They treat me with utmost courtesy and professionalism. More

by Puzant09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

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