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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,560 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,560 reviews

March 16, 2024

Mike, my service representative is and has always been very pleasant, helpful and most of all extremely personable. He will not try to sell me something that's not advantageous to needs. More

by MOLLY502@verizon.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 18, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 16, 2024

Trustworthy, responsive, knowledgeable service! ! This dealership has a great asset in their service department, mainly Metry & Joe. More

by WGREGORY46
Recommend Dealer
Yes
Employees Worked With
Metry
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March 13, 2024

It seems the service was done excellently however my door panel was removed, and now there's a rattle in that speaker I've contacted dealership twice with no follow up. I also was quoted 3 different quotes f More

by Magic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Mar 15, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

March 10, 2024

DJ spent a lot of time with us and was very helpful! We also spoke with James Fulcher in the Service Department, and he gave us great information that helped us make the right decision for our family. More

by jstallard3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Fulcher
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March 08, 2024

Megen was great to work with, the process was very quick, straight to the point and simple unlike most dealerships. I had a great experience More

by latoyamullins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2024

I was very pleased with the great job Trish and her crew did in cleaning the interior of my car. More

by p_guerrise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trish (she was the lead on the detail crew)
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Mar 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2024

Mr Conals and Mr Brown service was exceptional they both went far above the norm. The experience in total was very good. More

by jebragg0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brown
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Mar 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating! Thank you again for your valuable feedback. Our team is available should you require any extra help. Take care!

March 07, 2024

As always, Nick was helpful in getting the services done. A recall was taken care of as well as the problem I was there to take care. More

by FREDMUNOZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Mathena
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Mar 10, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

March 07, 2024

I am very happy with my GLC 300. DJ was a big help in my decision. More

by katrinabalauag
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

March 06, 2024

Streamline experience and had a loaner to boot. I was in and out. The place was clean and ample sitting available. More

by Joeanapolitano
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike
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