Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Mercedes-Benz of Daytona Beach

Daytona Beach, FL

Overview
Employees
Reviews
Vehicles
4.8
1,313 Reviews
Contact Dealership
View Awards

1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

Directions

By Type

Showing 1,313 reviews

September 15, 2024

Mercedes Benz of Daytona, as usual, accomplished the task of getting my vehicle back on the road in the shortest and easiest way possible. The loaner car they arranged for me to have allowed me to continue a More

by nanbro
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tanner!
Report | Print
Sep 20, 2024 -

Mercedes-Benz of Daytona Beach responded

Nanbro, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 14, 2024

Always a great experience with Gabby. He is very professional, courteous and informative answering any questions I may have. More

by wrob4921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Devils (Gabby)
Report | Print
September 14, 2024

Great work as always. Randy was a fabulous driver! Work was done in a timely manner. More

by jea9norris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're glad to hear our staff took such great care of you! Here at Mercedes-Benz of Daytona Beach we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

September 14, 2024

Joe Drews is and has always been amazing! !! Great client care and service each and every time! Thank you Joe More

by MRT1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

September 13, 2024

I mistakenly took my car in for a scheduled service a day early. The service department was able to service and complete the vehicle that same day. More

by rickg924
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 12, 2024

Fastest service in purchasing a vehicle so far. No haggle just told them what was needed and they exceeded every ask More

by Mbriley16
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Brown 5 star service
Report | Print
Sep 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 12, 2024

Great sales representatives that strive to deliver the best for the client and have ultimate courtesy. More

by WWISEMAN01
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Major
Report | Print
Sep 16, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 11, 2024

I purchased the car less than 2 years ago, did not honor any warranty for battery. Was just at the service center one week before!! Also not able to use the star rewards on the day!!! Really upset over the More

by KRISTYKLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just not happy overall
Report | Print
Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

September 11, 2024

Overall fast and efficient service although the checkout and payment process took much longer than it should have More

by tonid1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for the four star review. Here at Mercedes-Benz of Daytona Beach we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

September 11, 2024

My service experience at Mercedes of Daytona Beach was excellent. Everyone was courteous and professional. More

by LOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Loanne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

1
...
3
4
5
...
132