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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

4.8
1,530 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,530 reviews

February 24, 2025

Mike is great. He always pays attention and explains everything. I like that I can get a loaner as i am too far away for the courtesy vehicle More

by DSMITH@LE-INTL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 27, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we are pleased to hear of your experience with us here at Mercedes-Benz of Daytona Beach. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 23, 2025

Excellent service advisor and techs. We took our preowned GL in to bring the service up to date; they did not disappoint in their thoroughness. Would like to see a better standard o More

by Og
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

February 23, 2025

Great service , very attentive ,Joe Drewes knows what he is doing. Love Mercedes Daytona service dept. More

by Petercassidynyr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

February 22, 2025

Very professional, well organized and informed. No question’s unanswered. Service completed within the allotted time. More

by loleno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello Loleno, thank you; we appreciate your feedback! We're thrilled to hear that we continue to meet your service expectations every time. We're looking forward to your next visit with us. Take care!

February 22, 2025

The service was excellent. The coffee was good! Everyone I dealt with was polite and friendly. All-in-all, it was what one expects from Mercedes-Benz. More

by pastorbvbc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Our team is dedicated to providing top-quality service to every guest. We're so happy to hear that your experience reflected this. We hope to continue to provide you with amazing care each visit!

February 21, 2025

TL is a wonderful salesman. Very knowledgeable, professional, personable and extremely helpful. The whole experience was exceptional and easy. Every question was answered More

by Melissamg
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you; we appreciate your feedback! Please feel free to check our social media pages to stay in the loop on product news and updates. We can't wait to provide you with top-notch service again on your next visit!

February 21, 2025

beautiful dealership Nick in service is very professional and good to deal with BUT brand new expensive cars shouldn't need to keep going back to the dealership when they're brand new for softw More

by alisondexter1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we really appreciate your feedback! We regret to hear that we failed to provide you with the quality service you deserve. We would like the opportunity to try and regain your trust in our business and resolve this matter for you, if we still can. Please give us a call at (386) 675-4677 at your earliest convenience so we can work with you to make this better. We look forward to speaking with you soon. Take care.

February 21, 2025

They called me and told my payment would be 800 zone and it ended up over 1,100 they charged me over $1000 for a ceramic coat so hat wasn’t done or wasn’t done correctly, I was very disappointed More

by rxoutsourcing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Dalzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

February 21, 2025

Jim brown called me and said my payments would be in the 800’s but that was not true it ended at 1,100 they also charged me over $1,000 for a ceramic coat they never did, I’m not happy More

by rxoutsourcing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Tim Dalzell
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2025 -

Mercedes-Benz of Daytona Beach responded

Hi, we're disappointed to hear of the negative experience you had at our location. If you would like to discuss your experience in more detail, please give us a call at (386) 675-4677 at your earliest convenience. We always look for opportunities to improve. We hope to hear from you soon so we can make this right.

February 20, 2025

Called and got appointment for next day. Took car in and they had it fixed that day. They handled it well> More

by RICHFUZZY
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2025 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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