Mercedes-Benz of Daytona Beach

I was given an estimate of up to 4 days without the car for a software update when I was expecting to show up for my appointment wait for a bit and leave with the car ready. for a software update when I was expecting to show up for my appointment wait for a bit and leave with the car ready. More

Fabulous! It was easy to schedule an appointment and the service was completed quickly and accurately. It was easy to schedule an appointment and the service was completed quickly and accurately. More

Just moved from upstate NY to FL with our fleet of 2 GLS 580's. We were concerned that our new dealer could provide the same service level we enjoyed in Rochester. I introduced myself to the service man 580's. We were concerned that our new dealer could provide the same service level we enjoyed in Rochester. I introduced myself to the service manager Dan Barber and he could not have been more welcoming. His assurance that a personal attention to our needs would be forthcoming provided us with a newly found high level of confidence in the Daytona dealership. He proceeded to assign service advisor Joe Drewes to our account. Joe was also very accommodating as he knew we would want 2 simultaneous appointments for service on our vehicles with a loaner vehicle provided. As he kept us up to date on the '23 service we were able to bring the '24 in within 48 hours. The loaner was returned on Friday following the initial Tuesday appointment. Extremely good customer service orientation from all concerned. Could not have been more pleased with our initial service contact. More

The team at Mercedes Benz is super knowledgeable, responsive and professional! They did a great job with the purchase of my pre-owned car. responsive and professional! They did a great job with the purchase of my pre-owned car. More

Mike is an excellent service writer. I so appreciate his attention to detail and quick response time. I would never take me car to anyone but him! I so appreciate his attention to detail and quick response time. I would never take me car to anyone but him! More

Road hazard on my right rear tire. Joe Drewes got the car in for service and explained all costs associated. Tire replacement, balance and rotation. Great job on the service side compl Joe Drewes got the car in for service and explained all costs associated. Tire replacement, balance and rotation. Great job on the service side complete with a video of the current brake status. Thanks to all!! More

The video that the technician shared along with the explanation makes it clear to better understand the repairs . explanation makes it clear to better understand the repairs . More

We found a great used car and our salesman, John Jenkins did a great job. did a great job. More

This is our second car purchase with DJ. He is honest & makes the process seamless! DJ goes above and beyond to make the customer feel comfortable! He is honest & makes the process seamless! DJ goes above and beyond to make the customer feel comfortable! More

Service at this dealership is fantastic. Service people are very knowledgeable, courteous and they kept me informed if the progress if the service. Service people are very knowledgeable, courteous and they kept me informed if the progress if the service. More