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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,444 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,444 reviews

August 23, 2024

Excellent service! Great adviser! Really? I have to write 15 words?!! Revise your survey to make it easier to respond. More

by ydickens12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
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Aug 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2024

Mercedes-Benz of Daytona peach is just marvelous. This is the fourth Mercedes I have bought from the Daytona dealership and I am thrilled as I have been each time. Everyone is so friendly right down More

by Lainey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Barber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabby is always wonderful. We dealt with Tanner this time and he was phenomenal.
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Aug 25, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

August 22, 2024

Mr. John Jenkins is professional, polite, returns communications timely and I believe the perfect salesperson. Mercedes is fortunate to have him on their team. More

by linkbooks85
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim, Finance
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

August 22, 2024

The dealership was aware of my needs and was courteous in our interactions. The loaner car process was seamless and delightful. I would recommend this dealership for all of your service needs and if you are More

by jebjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nickolas
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Jebjay, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 22, 2024

very pleasant and easy to talk to, no complains at all MIKE was very professionally. More

by DELORESBARCLAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

August 21, 2024

Decided to purchase a pre owned GLS450 while servicing my 350E. David Joseph handled this spur of the moment transaction professionally and quickly, getting all the paperwork done, to include transferring m More

by Usma70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 21, 2024

Excellent and prompt service. Service is always done in a timely manner. No complaints at all. More

by bsvolto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 21, 2024

I have honestly not met a more pleasant and professional car salesperson as John Jenkins. Mr. Jenkins returned every phone call and email in a timely manner, and the finance gentleman, Jim, was top-notch. More

by linkbooks85
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Jenkins
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 21, 2024

First class in all respects. Jay was friendly and professional. Would definitely recommend this dealership. More

by levene
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Levene, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

August 21, 2024

Of the six line items that I had addressed and paid $2400 for, two of them were not fixed properly and it’s like nothing was done to them at all… Unfortunately, I drove the car to Texas so I can’t bring it b More

by Johnny C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dan Barber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Drewes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 24, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Johnny, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (386) 675-4677 when you have a chance. Thank you, and we look forward to hearing from you.

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