Mercedes-Benz of Daytona Beach

Everyone is very respectful and honest, specifically my advisor Nick, i trust him so much that i moved to Jacksonville and tried a new location, i asked for his help to check there quotes for my service wh advisor Nick, i trust him so much that i moved to Jacksonville and tried a new location, i asked for his help to check there quotes for my service which he happily did. After my service in Jacksonville i now only drive to the Daytona dealership because it's a complete 180 in the best way. Nick contacts me promptly, i never feel like im being strung along. He answers all of my questions while also giving his recommendations and why. He always makes me feel like I'm getting the best prices, and if something happens where my car ends up staying longer than presumed. He always sets up Ubers for me to get where i need to go. He will always find a loaner ASAP if need be, even though i might not have made my appointment to have on ready. The service here is exceptional. l've never had one complaint and i feel like that's very rare with a dealership and advisor. I've always loved the mechanics walk through showing my car and the problems, it gives an extra security factor. (Even though i have no idea about cars i can visualize what's going on.) | will always drive to Daytona Mercedes for my advisor Nick and the mechanics at this location are simply the best, the most honest, organized, and trustworthy. More

QUICK AND EASY FIX IN SERVICE. GOT ME BACK ON THE RAOD QUICKLY! THANK YOU! GOT ME BACK ON THE RAOD QUICKLY! THANK YOU! More

We purchased our E300 here. The most recent service experience was horrendous!!! Could not get an answer on tires which were "ordered not ordered, I forgot, I thought you were The most recent service experience was horrendous!!! Could not get an answer on tires which were "ordered not ordered, I forgot, I thought you were someone else and I'll let you know when I can get to it". When the man of the house called, he was given an answer immediately. You be the judge. For me it was NOT Mercedes quality customer service. More

Everyone we came into contact with at the dealership were professional and polite, the facility and showroom were top notch in every aspect. DJ was incredible and did an amazing job for us, he was truthful f professional and polite, the facility and showroom were top notch in every aspect. DJ was incredible and did an amazing job for us, he was truthful from start to finish, he was also very cordial, informative and upfront in my post purchase communications prior to even stepping foot into the facility. He answered all my questions and was very up front and honest on interest rates, programs, no "bait and switch" like other dealerships I recently dealt with. DJ was also very thorough going through the car and gave an excellent tutorial on all the vehicles functions and setting up the vehicle to cater our needs. I would highly recommend asking for DJ should you be going in to look at a car with this dealership. Jim Brown was also incredible in the closing process and assisting with financing, in addition to warranties. We were never pressured or swayed into any additional purchases or warranties we weren't comfortable or sure of. Jim caught an error on my part after closing, which was $100, he did the paperwork all over again to ensure I got the $100 back without my asking, he truly cared for my Wife and I and we are most appreciative for this above and beyond effort! More

DJ made the deal streamline and easy. He’s a true professional. Now the longer term relationship starts with the dealership and I expect the same great attention and service will continu He’s a true professional. Now the longer term relationship starts with the dealership and I expect the same great attention and service will continue . Thank-you DAVID JOSEPH and team.👍 More

It was a pleasure working with David. The team was very professional and made the car buying experience less stressful. The team was very professional and made the car buying experience less stressful. More

Joe Drawes is the best . .. he always makes sure our cars receive excellent and timely service. .. he always makes sure our cars receive excellent and timely service. More

Nick was great in service, professional and efficient, communication was also great as he kept me updated along with the team regarding my service and car being ready. Jim Brown in finance is always a sup communication was also great as he kept me updated along with the team regarding my service and car being ready. Jim Brown in finance is always a superb professional to deal with. He assisted me in obtaining a maintenance contact for my Mercedes, friendly and thorough. Live working with this incredible team. More

Bringing my vehicle in for service is always a good experience. I know sometimes the news isn't always what I want to hear, this visit for example, but I can count on Mike Iafanti getting my car up to experience. I know sometimes the news isn't always what I want to hear, this visit for example, but I can count on Mike Iafanti getting my car up to snuff. he keeps me informed on the status of the work and anything additional that may need attention. Thanks for always delivering excellent customer care and vehicle service ! More

My issue was taken care of by the service team in a timely manner. The team was professional and showed interest in getting the problem resolved. timely manner. The team was professional and showed interest in getting the problem resolved. More