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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,444 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,444 reviews

September 11, 2024

I purchased the car less than 2 years ago, did not honor any warranty for battery. Was just at the service center one week before!! Also not able to use the star rewards on the day!!! Really upset over the More

by KRISTYKLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Just not happy overall
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Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

September 11, 2024

Overall fast and efficient service although the checkout and payment process took much longer than it should have More

by tonid1956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for the four star review. Here at Mercedes-Benz of Daytona Beach we are always striving for excellence and it appears we missed the mark by one star. Is there anything more we could have done to make your experience better and earn that five-star rating?

September 11, 2024

My service experience at Mercedes of Daytona Beach was excellent. Everyone was courteous and professional. More

by LOANNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi Loanne, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 11, 2024

I had a straight forward experience with friendly people. The dealership is clean and convenient. More

by jeff0647
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Jenkins
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Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed.

September 11, 2024

Mr Infante provides excellent service and coordination for our cars and works to ensure everything is handled successfully and professionally. More

by FRED.TELLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

September 11, 2024

Great atmosphere, amazing customer service, felt welcomed, DJ was exceptional , made my purchase seamless, He went above and beyond to make sure everything was perfect. Jim at financing was supe More

by Apatin7880
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danita Guindi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Brown, Geoff Martin
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Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your kind words about your experience here at Mercedes-Benz of Daytona Beach. We try every day to satisfy our customers and it’s always nice to know when we succeed. We truly appreciate your business. We look forward to seeing you again on your next visit and continuing to provide you with great service! Take care!

September 10, 2024

Brought vehicle in for B service, tech came out afterwards and went over what was done, and what should be looked at next time. More

by mvsorel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

Great people and honest known TL Kay’s for 25 years. Great value fair price More

by RAYMONDRPM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 13, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

September 10, 2024

My experience at Mercedes of Daytona Beach was awesome. Everyone was so nice there. Jay Jamieson was and will be my Sales Representative. He is the coolest. Easy to talk to, Not pushy, he made the process More

by porchert48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 11, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. Please don't hesitate to reach out if there's anything additional we can do for you.

September 08, 2024

Great service Joe Drewes is really great Great service Joe DrewGreat service Joe Drewes is really greates is really great More

by LGLGLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 09, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thanks for highlighting some of our staff who helped make this a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!

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