Mercedes-Benz of Daytona Beach

I was on vacation in Daytona for a few days, the car I needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and the needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and they sent a tow truck times two. got me to the dealer to be informed that the rental company needed to give permission to order a key for the car (all my luggage was locked in the trunk with the keys.) Now here I am not sure where I am at a car dealer and not sure how I was gonna get back to my hotel. Not sure how long I was going to be stuck in florida, we were heading home on that Wednesday it Is Monday. The staff said they would work with me (now I am thinking of the expense of key that I will never need again. But bear said to wait a few minutes to see what he could do. He was able to get the car trunk open. Tim made my day by not charging me for any service again this was only a rental and they did not have to go out of their way to help. I recieved many phone calls to check on me after the service. My husband and I rented the car to test it to see if we would like it and we did, after all the help we received when we are ready to but a new care which is soon I plan on flying back to Daytona and by the car from this dealer More

5 Star Service across the board! I have been looking to purchase a car for the past few months and recently made my final decision to go with a Mercedes Benz! I am so thrilled with my decision and am extre purchase a car for the past few months and recently made my final decision to go with a Mercedes Benz! I am so thrilled with my decision and am extremely happy with my new C250 Sport! The entire team I worked with at Mercedes Benz of Daytona Beach were superb and made my car buying experience fantastic! At first, I was not sure if I wanted to go with a Certified Pre-Owned or new vehicle so I worked with several employees along the way. The four gentlemen I worked with throughout my car buying process were Bobby Martin, TL Kays, Billy Smith and Andrei Thacker. All of them were extremely helpful and really went out of their way to please. When I was looking at the CPO Mercedes' I worked with Bobby who took the time to go over all the options available to me. When I mentioned that I was not sure whether I wanted to go with a CPO or new vehicle, Bobby introduced me to TL. I had a lot of questions and TL was very patient and throughly answered everything and made sure I fully understood every aspect of the car buying process. He made me feel comfortable and confident in my decision to go with a new Mercedes Benz. Billy also helped me realize that owning a new Mercedes Benz was easier than I had expected. He went through several options and scenarios which helped me solidify my decision and move forward with my purchase. Once I decided on the exact vehicle I wanted, Andrei in the Finance department helped me to get the final monthly price in my desired price range. Financing was easy, quick and essentially painless. Upon delivery, TL really took the time to show me how to fully utilize my new Mercedes from front to back and everything in between. I have owned several vehicles and never have I experienced such great service and worked with such caring people until now! This is my first Mercedes Benz, and I know it will not be my last...I am now part of an amazing family!!! After everything, I would recommend Mercedes Benz of Daytona Beach to all my friends and family! Great dealership and great employees! More

The service we received was exceptional. Bobby Martin made our “car buying experience enjoyable” and his knowledge and customer service exceeded our expectations. He is the reason we came and bought the made our “car buying experience enjoyable” and his knowledge and customer service exceeded our expectations. He is the reason we came and bought the car there and he is “a true asset” to your company. We have already referred Joe Stapleton our neighbor to your dealership and to ask for Bobby Martin, and he will be buying a new vehicle there. Also Mo the salesman was very knowledgeable, friendly and helpful and was a pleasure to deal with. We will be referring all of our friends to your dearlership. More

Dave was very friendly and listened to exactly what we were looking for. He communicated well and was fun to work with at the same time. He treated us like we were the most valued customer that has walk were looking for. He communicated well and was fun to work with at the same time. He treated us like we were the most valued customer that has walked through the doors. He was very patient with us and our requests. He worked hard and was very diligent in getting us what we were asking for. Tim was also terrific. He was also very friendly and easy to talk to. He worked very hard to get us the price we were looking for so we could walk away with the car we wanted. He explained things very well and even saved us a few dollars in the end, which is always greatly appreciated!! We would definitely go back for another purchase in the future and we will recommend the dealership to others, without hesitation. More

Sales Person was very helpful, friendly and tried hard to find the right vehicle for me. He acted promptly, was responsive and provided overall an excellent service. find the right vehicle for me. He acted promptly, was responsive and provided overall an excellent service. More

Hello, I haven't experienced the service department Hello, I haven't experienced the service department yet, however I have been looking at the new E350 Sport. I called TL Kays on Monday evening reques Hello, I haven't experienced the service department yet, however I have been looking at the new E350 Sport. I called TL Kays on Monday evening requesting an overnight test drive while leaving my Corvette to be appraised by Bobby Marting. I returned the white E350 on Tuesday, and was driving my own car later the same day. Everything was handled quickly and easily. I'm very satisfied with my new Benz! More

First time to the dealership - couldn't have had better service! Everyone went out of their way to make sure I was being taken care of while at the dealership. better service! Everyone went out of their way to make sure I was being taken care of while at the dealership. More

My dream car has been a Lexus IS 250 for a loooong time. Imagine my pleasure when I saw your Sunday ad a few weeks ago & such a car was featured- and it was the PERFECT color & mileage. We came in & had a t Imagine my pleasure when I saw your Sunday ad a few weeks ago & such a car was featured- and it was the PERFECT color & mileage. We came in & had a truly great experience, dealing with TL Kays. It was the quickest & most pleasant car-buying experience EVER. TL truly went the extra mile & made sure we got a second key- AND a detail & full tank of gas, as well. HE is truly an asset to your dealership, as is the nice man who (carefully!!) drove our new baby over to Orlando Lexus & back! Thanks for a wonderful experience- this car is a belated 40th wedding anniversary gift and I LOVE it! Sincerely, Pam Atkinson More

David did a great job and we enjoyed our time with him. We now have 2 MB's in the garage, both of which were purchased through MB of DB. In the past 3 years we've had great service from Pat too. Our ne We now have 2 MB's in the garage, both of which were purchased through MB of DB. In the past 3 years we've had great service from Pat too. Our next MB will be through your dealership, and so on, and so on. Oh, and I didn't want to forget Tim in finance (obviously) for making it all happen. My wife and I own Heritage Funeral & Cremation Service in Port Orange, Ormond Beach, and Palm Coast, Heritage Cremation Care Center in south Flagler county, and recently acquired Coastal Cremation in Palm Coast. Unlike many other local funeral homes and cremation companies that either rip off the consumer or operate third class places with neon signs in their window, I feel we give superior service at a fraction of the cost to our client families, which may be the reason why I expect the same when I am the consumer. I would hire any and all of the people we work with at MB of DB because of the positive way we were treated, so I think that says a lot. Thanks again for the great service and NOT personifying "car salesmen". More

Never expected to purchase a car in one day, yet Joe Drews made it so easy that we walked in and purchased a car that day Drews made it so easy that we walked in and purchased a car that day More