Mercedes-Benz of Daytona Beach

Our 2009 ML developed an ABS braking problem on our way south on interstate 95 – a wheel sensor as it turned out. When a wheel sensor fails, other systems slowly shut down, and by the time we reached Dayt south on interstate 95 – a wheel sensor as it turned out. When a wheel sensor fails, other systems slowly shut down, and by the time we reached Daytona Beach, FL, and stopped for a break, the car would not shift out of first gear. We pushed the “magic” button and immediately reached Road Side Assistance. A tow was arranged, and we were put in contact with the local MB dealer. Turns out the local dealer was across the street from where we parked, so we cancelled the tow, called the dealer and slowly drove to the location. It was nearly 6:00PM on a Saturday, at which time the dealership locks the door, but Roger Williams, a sales representative at Mercedes Benz of Daytona Beach agreed to stay to help out. Understand – at this point, we are still 140 miles from our destination. Roger arranged a loaner vehicle, started the service paperwork, helped us repack and we were on our way. Later we were introduced to Michael Iafanti, our Service Advisor at MB of Daytona Beach who attended to the repairs and extended warranty paperwork. We have had little need for Road side Assistance since owning the car, and have had little experience with the service. So we were thrilled with the level of care and attention provided by the “magic” button. But more importantly is what’s going on with MB in Daytona Beach. We are not customers of MB Daytona Beach, but were received as if we were, and treated like family. There is a level of care, personal attention and professionalism exhibited by this dealership that should be recognized. These people are an integral part of the Mercedes promise, but I believe have exceeded most all standards. Please assure that they understand just how much we appreciate what they do for MB owners, and what they did for us. More

My expectations were far exceeded by the team at Mercedes-Benz of Daytona. By far the best experience I have had purchasing a car. I would highly recommend to any of my friends or for that matter an Mercedes-Benz of Daytona. By far the best experience I have had purchasing a car. I would highly recommend to any of my friends or for that matter anyone who asks me about my CPO Mercedes-Benz 2011 C300 to visit this Mercedes-Benz delarship and allow them the opportunity to put you in the best engineered luxury vehicle on the road today . . . Merceds-Benz. More

Your dealership was very profesional and quick. The follow-up on how I liked the new vehical was also excellent. Great Service! Happy New Year! Joe DeCollibus follow-up on how I liked the new vehical was also excellent. Great Service! Happy New Year! Joe DeCollibus More

Christopher Dallhoff was very polite, thorough in his explanations, and family-oriented. He was staightforward but very personable at the same time. This has not been the first time we interacted with hi explanations, and family-oriented. He was staightforward but very personable at the same time. This has not been the first time we interacted with him. He has always been that way!!! The service on the car was done in a timely fashion also, which we greatly appreciated, and we would highly recommend your dealership and use your dealership in the future. More

Most pleasant car buying experience we've had yet. Megan had a thorough understanding of the vehicle and has very solid people skills. Tim in finance was very nice and had a gentle sense of humor. Bot Megan had a thorough understanding of the vehicle and has very solid people skills. Tim in finance was very nice and had a gentle sense of humor. Both must have been exhausted considering it was one of their busiest days of the year and we finished around closing time - still, they stayed pleasant, respectful and attentive throughout. Love the ML 350 so far and am hoping we continue to have a nice experience with this dealership via service/maintenance. If so, it's highly likely we will be repeat buyers and surely spreading the news to others. Nice facility. Nice job Megan and Tim! More

Mr Boyer is an excellent person. Friendly, courteous and serious who did everything to please us and got the deal done swiftly wirhout pressure. We want to thank him for making the leasing of our new car a serious who did everything to please us and got the deal done swiftly wirhout pressure. We want to thank him for making the leasing of our new car a pleasant experience. More

T.L KAys is always very courteous, and extremely helpful when I decided to select a new car.He showed great patience and willingly explained all the functions and the new technology on the car.He is a asse when I decided to select a new car.He showed great patience and willingly explained all the functions and the new technology on the car.He is a asset to Mercedes Benz.. Tim Aldridge has been excellent as a service advisor for the many years that I have been dealing with Mercedes. Tim Dalzell was very helpful to me,as a finance director when I purchased my new car.He also is very courteous. .- More

What a top notch dealer! Christopher was terrific! Clear, concise and complete! This place is model on how it should be done! MERRY CHRISTMAS! I recommend them in heartbeat! concise and complete! This place is model on how it should be done! MERRY CHRISTMAS! I recommend them in heartbeat! More

My wife Carol and I were very pleased with the re painted hood of our 2011 E350 convertable and the caring efforts of the employees listed in the survey, hood of our 2011 E350 convertable and the caring efforts of the employees listed in the survey, More

Dan Tran did a great job in selling us that car. Very knowledgeable and not pushy. He also showed patience in letting us make a decision. knowledgeable and not pushy. He also showed patience in letting us make a decision. More