Mercedes-Benz of Daytona Beach

Thanks to Service Advisor Tim Aldridge my experience at your dealership was very satisfying. Tim explained everything that was going to be done to my car in detail which is what I like to know before anyo your dealership was very satisfying. Tim explained everything that was going to be done to my car in detail which is what I like to know before anyone touches it. Tim was very courteous, and helpful to me about things that I did not know about my car, such as it has a deflatable tire in the trunk with pump, and how the two batteries operate the car. More

Our overall experience was very good, all employees we dealt with were friendly and helpful. I usually can't tolerate the negotiating process when purchasing a vehicle, but I must say, this dealership wa dealt with were friendly and helpful. I usually can't tolerate the negotiating process when purchasing a vehicle, but I must say, this dealership was not bad at all. Of course they gave us the usual sales pitch, but didn't go on and on like some dealers do. Thanks to Mike, Andre and Megan, they were all very professional and knowledgable. I would definitley recommend this dealership to friends and family. More

I have purchased several vehicles in my days and this was - by far - the best car buying experience I've ever had. Prior to arriving, I expressed my nerves and apprehensions. It was the unknown and the amoun - by far - the best car buying experience I've ever had. Prior to arriving, I expressed my nerves and apprehensions. It was the unknown and the amount of potential time I would spend at the store that was leaving me anxious. However, from the first step into Mercedes, my nerves were calmed. Dan Tran was outstanding. I couldn't lift a finger as he was always one step ahead of my every move. The preliminary paperwork was filled out effortlessly. Working with Tim Dalzell in Finance was equally as simple. He explained my loan paperwork with ease and proficiency; all the while I felt as though my best interest was always in mind. From walking in, to driving away in my new car, I was there for less than 90 minutes. It was unbelievable; gone are the days of spending hours at a dealership! As cliche as it sounds, this was a dream car buying experience. The very next day, I was greeted by Danita's voice calling to check on my car, the experience, and ask if there was anything else I needed. Of course I was happy to report all of my needs were not only met, they were exceeded! The best part is that I still get chills every time I sit behind the wheel of my new CLA. I'm so in love! More

David Donals was very friendly. Contacted us every step of the way to make sure we got the SUV we were looking for. Worked with us on the price in a very professional manner. Made us feel very comfortable of the way to make sure we got the SUV we were looking for. Worked with us on the price in a very professional manner. Made us feel very comfortable in all our discussions. Dave was very knowledgeable regarding details of the vehicles for sale. Tim Datzell worked with us and suggested the financing and extended warranty and convinced us that we should take advantage of both. No selling pressure just friendly and informative. Looks like you have a great team to work with. I will be happy to recommend your establishment to any of my friends looking to purchase a Mercedes, . More

I went in looking for a specific car I saw on their website, which was the brand of car I have always wanted to buy. Rodger was very friendly and helpful not over bearing at all. He made the whole car website, which was the brand of car I have always wanted to buy. Rodger was very friendly and helpful not over bearing at all. He made the whole car buying very easy. As a younger lady both Rodger and the finance director Tim worked hard to make sure they were looking out for me over the entire course of buying the Volvo. Rodger went as far as to come in on his day off to make sure my window tinting went as smooth as possible. Which was going above and beyond what a normal sales person does. I can not thank both of them enough with helping me purchase the car I have always wanted that I thought was completely out of league. Thanks again, guys you made car buying so much nicer then I ever expected! More

I was on vacation in Daytona for a few days, the car I needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and the needed service for was a rental. The rental company would not help me (I started @ 8 am that morniing) got in touch with road side assitance and they sent a tow truck times two. got me to the dealer to be informed that the rental company needed to give permission to order a key for the car (all my luggage was locked in the trunk with the keys.) Now here I am not sure where I am at a car dealer and not sure how I was gonna get back to my hotel. Not sure how long I was going to be stuck in florida, we were heading home on that Wednesday it Is Monday. The staff said they would work with me (now I am thinking of the expense of key that I will never need again. But bear said to wait a few minutes to see what he could do. He was able to get the car trunk open. Tim made my day by not charging me for any service again this was only a rental and they did not have to go out of their way to help. I recieved many phone calls to check on me after the service. My husband and I rented the car to test it to see if we would like it and we did, after all the help we received when we are ready to but a new care which is soon I plan on flying back to Daytona and by the car from this dealer More

5 Star Service across the board! I have been looking to purchase a car for the past few months and recently made my final decision to go with a Mercedes Benz! I am so thrilled with my decision and am extre purchase a car for the past few months and recently made my final decision to go with a Mercedes Benz! I am so thrilled with my decision and am extremely happy with my new C250 Sport! The entire team I worked with at Mercedes Benz of Daytona Beach were superb and made my car buying experience fantastic! At first, I was not sure if I wanted to go with a Certified Pre-Owned or new vehicle so I worked with several employees along the way. The four gentlemen I worked with throughout my car buying process were Bobby Martin, TL Kays, Billy Smith and Andrei Thacker. All of them were extremely helpful and really went out of their way to please. When I was looking at the CPO Mercedes' I worked with Bobby who took the time to go over all the options available to me. When I mentioned that I was not sure whether I wanted to go with a CPO or new vehicle, Bobby introduced me to TL. I had a lot of questions and TL was very patient and throughly answered everything and made sure I fully understood every aspect of the car buying process. He made me feel comfortable and confident in my decision to go with a new Mercedes Benz. Billy also helped me realize that owning a new Mercedes Benz was easier than I had expected. He went through several options and scenarios which helped me solidify my decision and move forward with my purchase. Once I decided on the exact vehicle I wanted, Andrei in the Finance department helped me to get the final monthly price in my desired price range. Financing was easy, quick and essentially painless. Upon delivery, TL really took the time to show me how to fully utilize my new Mercedes from front to back and everything in between. I have owned several vehicles and never have I experienced such great service and worked with such caring people until now! This is my first Mercedes Benz, and I know it will not be my last...I am now part of an amazing family!!! After everything, I would recommend Mercedes Benz of Daytona Beach to all my friends and family! Great dealership and great employees! More

The service we received was exceptional. Bobby Martin made our “car buying experience enjoyable” and his knowledge and customer service exceeded our expectations. He is the reason we came and bought the made our “car buying experience enjoyable” and his knowledge and customer service exceeded our expectations. He is the reason we came and bought the car there and he is “a true asset” to your company. We have already referred Joe Stapleton our neighbor to your dealership and to ask for Bobby Martin, and he will be buying a new vehicle there. Also Mo the salesman was very knowledgeable, friendly and helpful and was a pleasure to deal with. We will be referring all of our friends to your dearlership. More

Dave was very friendly and listened to exactly what we were looking for. He communicated well and was fun to work with at the same time. He treated us like we were the most valued customer that has walk were looking for. He communicated well and was fun to work with at the same time. He treated us like we were the most valued customer that has walked through the doors. He was very patient with us and our requests. He worked hard and was very diligent in getting us what we were asking for. Tim was also terrific. He was also very friendly and easy to talk to. He worked very hard to get us the price we were looking for so we could walk away with the car we wanted. He explained things very well and even saved us a few dollars in the end, which is always greatly appreciated!! We would definitely go back for another purchase in the future and we will recommend the dealership to others, without hesitation. More

Sales Person was very helpful, friendly and tried hard to find the right vehicle for me. He acted promptly, was responsive and provided overall an excellent service. find the right vehicle for me. He acted promptly, was responsive and provided overall an excellent service. More