Mercedes-Benz of Daytona Beach

We were on vacation near Daytona and my husband had dragged me to so many car dealers, I was up to my eyeballs in cars - Car hunting is NOT my favorite past-time. Finally we ended up at Mercedes Benz o dragged me to so many car dealers, I was up to my eyeballs in cars - Car hunting is NOT my favorite past-time. Finally we ended up at Mercedes Benz of Daytona Beach and were so fortunate to get LEE GRASSO as our salesman. LEE was different than all of the other salesmen & saleswomen we met at other dealerships. He didn't pounce on us before we could get out of our car (an experience we've had in the past). We walked around the lot looking at several cars and just when we had a question, LEE GRASSO appeared (like magic)! LEE has a calming effect on people and he is an expert on Mercedes-Benz vehicles. By the time we had completed our purchase, it was like we had known him for a long time. We even invited him to come visit us in Maggie Valley, NC the next time he comes to the mountains. I have to admit that this was the best car purchasing experience we have had in over 30 years. If we ever decide to trade our Mercedes, we will definitely try to trade at Mercedes Benz of Daytona Beach and will call in advance to make sure LEE GRASSO will be there to work with us. I would recommend him to friends & family, knowing that he would treat them right (that's a mountain phrase). The service department was teriffic as well. We hope to come to Daytona next year and will have our Mercedes serviced at MB of Daytona Beach while we are there. More

Wonderful dealer experience. Made my stay at the dealership pleasant. When I had a small concern with the vehicle, Lee Grasso came through as promised. This has been one of the few times when a deal dealership pleasant. When I had a small concern with the vehicle, Lee Grasso came through as promised. This has been one of the few times when a dealer has exceeded my expectations on my initial visit. More

WE PURCHASED A 2012 E 350 C. OUR SALES PERSON JR RUDERMUND, VERY PATIENTLY TRIED TO EXPLAIN ALL THE FEATURES OF THE VEHICLE (HELP!) HE WAS VERY KNOWLEDGEABLE & EFFICIENT IN THE WHOLE TRANSACTION PRO RUDERMUND, VERY PATIENTLY TRIED TO EXPLAIN ALL THE FEATURES OF THE VEHICLE (HELP!) HE WAS VERY KNOWLEDGEABLE & EFFICIENT IN THE WHOLE TRANSACTION PROCESS. More

Took what is normally a painful experience, shopping for and buying a new car, and made it pleasant. I found the car I wanted and shopped it around the state, the best deal was less than 5 miles from my of and buying a new car, and made it pleasant. I found the car I wanted and shopped it around the state, the best deal was less than 5 miles from my office. At delivery, the salesman spent almost three hours explaining every item on the vehicle! Had to have the air pressures in the tires checked and they offered to wash it! Very nice people, I can’t wait for their new location to open up! More

I was looking to get out of a lease get a 2012 GLK 350 I was looking to get out of a lease get a 2012 GLK 350 Mr. Roderemund worked with me and had us driving home in our new Benz. His profession I was looking to get out of a lease get a 2012 GLK 350 Mr. Roderemund worked with me and had us driving home in our new Benz. His professionalism,knowledge of the car and honesty was outsatanding. My wife and I was very comfortable working with JR. More

I really appreciated the car buying experience from this dealership and more especially working with Lee Grasso, my salesman. He had such an ease and an unassuming attitude. It made me want to come back and dealership and more especially working with Lee Grasso, my salesman. He had such an ease and an unassuming attitude. It made me want to come back and buy the car specifically from him. After my purchase, I learned that 3 of my friends actually purchased a car directly from Lee as well. They all sang his praises as I do! I'll be back. Thank you, Cindy Ferrara More

First, like a lot of folks, I have to start by saying that I HATE car shopping. I would literally rather sit through a root canal than go look and drive cars that interest me. Like a lot of the folks o that I HATE car shopping. I would literally rather sit through a root canal than go look and drive cars that interest me. Like a lot of the folks on this site, I'm also very, very tired of 'the games'. I've had good and bad experiences at Mercedes Benz dealerships throughout the U.S. But the experience I just had purchasing a 2012 GLK350 at Mercedes Benz of Daytona was a good one. It didn't necessarily start that way, though. My first visit, I dealt with a saleman that came close to sealing a deal. Yet, the next day (on the first saleman's day off) I was assigned a different saleman who was rigid and didn't seem too interested in negotiating a deal. Additionally, even though I'd negotiated the day before on a price which I'd understood included 'dealership fees', they showed up on the second saleman's cost list (and the 'dealership fee' is expensive). At that point, I decided to walk. However, as luck would have it, a friend of mine also was interested in purchasing a GLK350. Her saleman was Lee Grasso and when she mentioned my situation to Lee, he proactively took steps to bring me back to the negotiating table. I wasn't expecting much, but he didn't seem at all interested in playing games - he was interested in creating a deal that was mutually beneficial. And that's what we did. Working with Lee and Alfredo Moreno (the Service Manager) turned out to be a really pleasant experience. Both men have the professionalism that you'd hope for from a luxury brand like Mercedes. I didn't feel beaten up or raked over the coals by Lee and Alfredo, and they are really the reason I can rate the dealership highly. I should also note that my GLK needed some Service Department attention prior to delivery and Lee coordinated with Service who did exacly what I'd hoped. So, although I only have a very, very brief experience with the Service Department, it too was a good one. I think we all got a great start on our working relationship. Maybe next time, I won't choose the root canal after all. More