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Mercedes-Benz of Daytona Beach

Daytona Beach, FL

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Employees
Reviews
Vehicles
4.8
1,437 Reviews
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1188 N Tomoka Farms Rd

Daytona Beach, FL

32124

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Showing 1,437 reviews

November 03, 2024

Vehicle had to be towed to dealer. Root cause was software update needed which was causing issues with acceleration. Courtesy vehicle was not available, as a result I missed my cancer More

by BellaG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick
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Nov 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello Bellag, thank you for bringing this to our attention. We’re very sorry that you had this experience. Your satisfaction is our top priority and your feedback allows us to make improvements to our processes and train our staff. Please contact us at (386) 675-4677 to share more details about your visit so we can make things right.

November 03, 2024

Jay Jamieson makes the process of purchasing a new car very simple. We have purchased two new cars from Jay now. More

by etlawhorn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Jamieson
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Nov 06, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Daytona Beach. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

November 02, 2024

Every thing went well. David Joseph was professional, knowledgeable and very easy to work with. More

by carlajohn
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Daytona Beach! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 02, 2024

Great customer service and friendly team. Kept me updated and always on time…appreciate this team More

by bmw2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, thank you for your great feedback! Our team here at Mercedes-Benz of Daytona Beach sets a high standard of excellent customer service and we're glad to hear your experience reflected this! We hope to see you soon!

November 01, 2024

The video provided was very informative I would have liked to have my car returned earlier More

by BLACKBELTMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 04, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, when a customer makes the effort to write a review as generous as yours we know that we are doing our jobs correctly. We are sincerely grateful that you chose Mercedes-Benz of Daytona Beach for your vehicle needs and promise to deliver the same experience or an even better one the next time you visit us.

October 31, 2024

I had a great experience overall the salesman was professional and courteous, and attentive to my needs More

by tlshepp53
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 31, 2024

Everything went well and staff was helpful and courteous. Waiting room was comfortable. Coffee choices was good. More

by vadney595
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Drewes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ray Bedell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Al Canbaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tammy Herman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 31, 2024

Professional service every time. The entire team is excellent to work with. Nick at the service department worked with me to get my vehicle back on the road. Jay Jamison in sales has More

by allijade20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick in service, Jay in sales
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Nov 05, 2024 -

Mercedes-Benz of Daytona Beach responded

Hello, thank you so much for your feedback about Mercedes-Benz of Daytona Beach! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

October 30, 2024

Daytona Beach Mercedes-Benz dealership as a very good inventory of cars the sales people are very helpful but not pushy at all. It’s a very lead back atmosphere. That’s why we end up buying a new GLS. More

by RODPRESTON03
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Dalzell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Iafanti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Mercedes-Benz of Daytona Beach and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.

October 30, 2024

The whole staff was very professional and courteous. Also they were knowledgeable with my vehicle. The whole process went quickly and smoothly. More

by DALESEGURA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T.L Kays
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mo Mashak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Megen Boswell
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Donals
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 02, 2024 -

Mercedes-Benz of Daytona Beach responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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