Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Daytona Beach
Daytona Beach, FL
1,553 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,553 reviews
April 21, 2025
Metry Dale and Randy are the best vendors I’ve ever worked with in my 20 years at FedEx. These guys are awesome. Please give them a very large raise worked with in my 20 years at FedEx. These guys are awesome. Please give them a very large raise More
by GREG.DELAUNEY
Verified CustomerEmployees Worked With
Metry Dale and Randy
April 21, 2025
Gabby is always great. I rely on his advice. Also the loaner car arrangements are excellent. Why is he not listed in the Service Dept directory? I rely on his advice. Also the loaner car arrangements are excellent. Why is he not listed in the Service Dept directory? More
by TGBURMEISTER
Employees Worked With
April 21, 2025
They were very informative and always kept me informed on where we stood and didn’t upcharge me where we stood and didn’t upcharge me More
by WNG4
Employees Worked With
April 20, 2025
Always a good experience. Joe has looked after all of my cars. I am very satisfied. Joe has looked after all of my cars. I am very satisfied. More
by irene.hicks.us
Employees Worked With
April 20, 2025
Service is okay. No real value in being a customer there. Same as any other place but remember you’re paying premium prices here. No real value in being a customer there. Same as any other place but remember you’re paying premium prices here. More
by SolorzanoA
Employees Worked With
April 19, 2025
We were taken care of quickly and efficiently. The shuttle service is an absolute must. The shuttle service is an absolute must. More
by ggoeins
Employees Worked With
April 16, 2025
The service department is top notch. They are always so helpful fixing issues and giving accurate information. They are always so helpful fixing issues and giving accurate information. More
by skfree14
April 16, 2025
I’ve been purchasing from that dealership for 20 years now. TL has been our sales associate the entire time! Amazing customer service, amazing employees! now. TL has been our sales associate the entire time! Amazing customer service, amazing employees! More
by LAURAGAINES04
Employees Worked With
April 15, 2025
Best car buying/selling experience even under the unexpected circumstances. My car was in their service department for what I thought was a routine service. Come to find out, a weird feel in the driv unexpected circumstances. My car was in their service department for what I thought was a routine service. Come to find out, a weird feel in the drive I noted to be checked, turned out to be the rear differential going. 6-7k at least to repair. I drive for work, 20-30k miles a year and this car already had 114k miles on it. My service advisor Mike, has helped me take great care of my car the last year but also he knew I had been waiting to sell and understands how much I drive. He was honest about the situation, we discussed pros/cons and without any pressure I came to the conclusion that I need to seriously consider trading in. Jay my salesman helped me narrow down exactly what I wanted, heard my list of have to haves and helped me decide on a couple cars to test drive. After more discussion about what was REALLY important to me, he helped me narrow it down to one. Took a drive, loved it, was exactly what I needed for work and the GLC300 was the upgrade I really needed and wanted. Jay made it so easy to feel good about my decision. Finance worked their magic on getting me the best rate. Cutting the original rate offered in half by continuing to follow up with another other lender until they secured me the best rate possible with the lowest out of pocket possible. Huge thank you for saving me more money! Thank you to everyone at Mercedes-Benz of Daytona Beach for making what started out being an incredibly stressful day a very happy one in the end. You have a customer for life! I LOVE my certified pre owned GLC300!!! More
by Hcowell84
April 14, 2025
I purchased a 2019 Lincoln MKC with 53,000 miles from Mercedes-Benz of Daytona Beach on January 31, 2025, for $19,999. While I was initially pleased with the buying process, what followed was deeply disa Mercedes-Benz of Daytona Beach on January 31, 2025, for $19,999. While I was initially pleased with the buying process, what followed was deeply disappointing. I was out of town from February 5 to March 2, and the vehicle remained parked in my garage. After returning, I drove it for about 1,200 miles between March 3 and April 6, when the check engine light came on. I brought the vehicle to the Lincoln dealership just down the road from Mercedes-Benz for diagnostics, and multiple codes were detected as P0304, P0316 cylinder 4 misfire, engire misfire, etc. They recommended the engine block to be replaced — an $11,113 repair. What’s more concerning is that the Lincoln service advisor pulled a report showing that the same diagnostic trouble codes had been detected right before I purchased the vehicle, while it was still under Mercedes-Benz of Daytona Beach’s ownership. This was never disclosed to me at the time of sale, despite I had requested all the service records and vehicle history. All I was provided with was a copy of Carfax which doesn’t include the material detect described above. I returned to Mercedes-Benz and spoke with used car Sales Manager Bob multiple times to either cover the cost of the repair or take the vehicle back, considering the defect existed prior to my purchase. Unfortunately, he refused to take responsibility. As a licensed dealer, customers depend on their honesty and integrity to provide vehicles that are safe, reliable and transparently represented. Failing to disclose a known engine defect, or should have known the engine defect is a serious breach of that trust, or a breach of Florida law. It’s extremely disappointing to experience this kind of lack of transparency and unwillingness to stand behind the vehicles they sell. I don't recommed this dealer to anyone. More
by LIng
Employees Worked With
Jay
