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Mercedes-Benz of Daytona Beach
Daytona Beach, FL
1,414 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,415 reviews
December 22, 2024
Problem unidentified. Disappointing Mercedes flaw. Dealership handled situation well patient and courteous. Hope to have problems resolved with new software updates when a Disappointing Mercedes flaw. Dealership handled situation well patient and courteous. Hope to have problems resolved with new software updates when available but to date this vehicle has been nothing but trouble, and to me a stain on Mercedes reputation. More
by garthmcdnz
Verified CustomerEmployees Worked With
December 20, 2024
I had an appointment for a rattling in my engine. When i brought it in it wasnt making said sound so i was told to come back some other day. I did and made an appointment to get it checked out and ch When i brought it in it wasnt making said sound so i was told to come back some other day. I did and made an appointment to get it checked out and change the oil. I received the vehicle back already and i wasnt talked to about what it could be, couldve been. On the report it says something along the lines of regular sound for 290. No further explanation and in the videos i sent with the sound of the engine you can tell a Mercedes vehicle should never be making that sound. More
by misasonora
Employees Worked With
December 19, 2024
Joe Drewes as always does an outstanding job as our service advisor. We will always get our service here. Never get to meet our tech. but appreciate the expert service. Service is what keeps you coming service advisor. We will always get our service here. Never get to meet our tech. but appreciate the expert service. Service is what keeps you coming back. More
by wmanning25
December 15, 2024
Service is great and reasonable price. People are friendly and nice. The only problem I’ve had is with communication. Difficult to speak with service in timely fashion. Some texts not answ People are friendly and nice. The only problem I’ve had is with communication. Difficult to speak with service in timely fashion. Some texts not answered. Overall great service. I really appreciate the pickup service. More
by TAYFORD1
Employees Worked With
Charles Davila
December 14, 2024
Excellent service. Competent Salesforce. Nice ambient. Very professional prompt customer service. Clean and jazzy showroom. Competent Salesforce. Nice ambient. Very professional prompt customer service. Clean and jazzy showroom. More
by hectorntorres
December 13, 2024
The dealership is very clean and inviting. Snacks and drinks are provided. Everyone is friendly and greets you when your. Helpful and courteous sales people and stellar service. Snacks and drinks are provided. Everyone is friendly and greets you when your. Helpful and courteous sales people and stellar service. More
by Jeanette
December 12, 2024
Always get great customer service especially from our service adviser Gabby. I appreciate the loaner service whenever I have to leave my car overnight. Thanks service adviser Gabby. I appreciate the loaner service whenever I have to leave my car overnight. Thanks More
by Sigrid Wire
December 12, 2024
Mo Mashak was excellent and incredibly helpful throughout my purchasing experience. He was transparent, honest, and quickly took care of anything that I needed. The finance manager Bob was also very friendly my purchasing experience. He was transparent, honest, and quickly took care of anything that I needed. The finance manager Bob was also very friendly and went out of his way to make sure all of my needs were met. Finally, Trent the sales manager worked with me to get a fair deal. Thank you again to all of them for their stellar service. More
by MATTSIEGEL100
Employees Worked With
Other Employees :
Bob from Finance (5 Stars), Trent from Sales (5 Stars)
