Mercedes-Benz of Covington

Mr. Chris Dubuisson, Mercedes Benz Salesman, Rockstar, Extraordinaire, played a major role in our decision to purchase our S560 from Mercedes Benz Covington. We went to MB Cov that Saturday morning to "ju Extraordinaire, played a major role in our decision to purchase our S560 from Mercedes Benz Covington. We went to MB Cov that Saturday morning to "just look" at the AMG E 53, then surprisingly, looked at and drove the S450. BUT, before the day's end, we had agreed with Chris to purchase a S560 ! Immediately after meeting Chris, my husband and I were both comfortable and pleased to work with him. We were impressed with his detailed knowledge of each car's functions and features, his witty charm, and most importantly, Chris was genuinely concerned about finding the exact car that I wanted at the best price for us. He truly worked hard for this S560 sale and he contributed greatly to ensuring an enjoyable buying experience for us. He is not only excellent at what he does, he seems to truly enjoy his work. Mercedes Benz of Covington and MBUSA are very fortunate to have Mr. Chris Dubuisson representing the MBUSA team. More

Jerry was the best He took time to show us everything and explained everything to us Jerry made our experience memorable and we have been Cadillac owners for 35 years mostly because we had great sales and explained everything to us Jerry made our experience memorable and we have been Cadillac owners for 35 years mostly because we had great sales and service people to deal with. Jerry has won us over and we will be M-B owners from now on. More

Jerry was amazing. I’m 81 years old and he patiently went over all the options and features of my GLS. He even installed the Mercedes Me Connect app on my phone. I highly recommend Jerry Eberts at Mercedes over all the options and features of my GLS. He even installed the Mercedes Me Connect app on my phone. I highly recommend Jerry Eberts at Mercedes Benz of Covington. More

By far the best car buying experience of my life. Jerry was amazing with zero pressure to purchase and extremely knowledgeable about the product. Finance was a very simple process and management was very t was amazing with zero pressure to purchase and extremely knowledgeable about the product. Finance was a very simple process and management was very thoughtful. Great customer follow up after the sale and everything that was promised was actually completed. Overall outstanding customer experience and I would highly recommend Jerry and Mercedes Benz of Covington. More

First time purchasing from MB of Covington and would definitely recommend! Everyone was friendly, helpful and willing to work with us to make sure we were happy! Jerry was great at communicating and fol definitely recommend! Everyone was friendly, helpful and willing to work with us to make sure we were happy! Jerry was great at communicating and following up to make sure our first week with the car went well! More

From start to finish... my experience was top notch! Lynn made me feel safe, comfortable and informed. Jennifer and Alan were great as well. Everyone went above and beyond to make my first Mercedes purchase made me feel safe, comfortable and informed. Jennifer and Alan were great as well. Everyone went above and beyond to make my first Mercedes purchase experience AMAZING. More

I was very impressed with how honorable MB of Covington was. I was specifically searching for a Volvo C30 and my search found one here. A day after the initial listing, the price was increase considerabl was. I was specifically searching for a Volvo C30 and my search found one here. A day after the initial listing, the price was increase considerably, but MB of Covington honored the original listed price. I test drove the car and during the drive the AC kicked off and the car grew hot. They were to check that issue out, but we thought it was a dash setting. Turns out that the issue persisted. I let Lynn know that the issue remained and they took the car back in and fixed it, as they originally told me they would. That was the honorable thing to do and it made me realize that this dealership has integrity. I highly suggest these folks. I would return. Also, the folks that work there all seemed to get along and be polite with one another as well as customers. Thanks! More

From the time we entered the building until the time we left all the staff were very welcoming, nice and efficient. Everyone who worked with us was great. John Morgan started with us online and he gave u left all the staff were very welcoming, nice and efficient. Everyone who worked with us was great. John Morgan started with us online and he gave us a good price for the car. It was very nice to work with him. Upon arrival at the dealership Jerry Eberts worked with us and he was awesome. Extremely knowledgeable about the car and worked with us most of the afternoon. He was pleasant to work with and went over the car features, top to bottom with us. Wanted to make sure we were comfortable with and understood everything about the car before we left. It was a very pleasant and a fun experience. This is our second E-series cabriolet purchased from a MB dealership, but this was the best experience. We now own a beautiful black E450 Cabriolet and could not be happier. Mercedes Benz of Covington has a wonderful staff. A "BIG THANK YOU TO EVERYONE !" Bruce and Gay Brown More

From initial contact a few months ago to the completion of the sale yesterday, Jerry was fantastic. He made sure we got exactly what we wanted and the experience of purchasing was a pleasant one. Jennifer of the sale yesterday, Jerry was fantastic. He made sure we got exactly what we wanted and the experience of purchasing was a pleasant one. Jennifer and Kyle were also great. You all have a great team. More

Extremely friendly and helpful staff! Went above and beyond to make sure we had the best experience possible. Thank you so much again for everything! beyond to make sure we had the best experience possible. Thank you so much again for everything! More