Mercedes-Benz of Covington

This is our second vehicle from the new Mercedes-Benz in Covington ...Jerry Eberts, our salesman, handled both of our transactions, and did an exceptional job explaining all of our questions We truly appre Covington ...Jerry Eberts, our salesman, handled both of our transactions, and did an exceptional job explaining all of our questions We truly appreciate the dealership’s excellent, professional service. We also love the convenience of this location! More

Everyone was helpful, knowledgeable and friendly. Patrick Breen was delightful to do business with. Nicole is skillful and professional. Made my car buying experience painless. Patrick Breen was delightful to do business with. Nicole is skillful and professional. Made my car buying experience painless. More

Hand down, this was the most comfortable/pleasant vehicle purchase I have had the pleasure to experience. Patrick transformed a typical vehicle purchase, into an experience to be had. He's very knowledgable/ purchase I have had the pleasure to experience. Patrick transformed a typical vehicle purchase, into an experience to be had. He's very knowledgable/accommodating in every way! Buying a vehicle from Mercedes of Covington was a pleasure, the sales team really make it a experience. Thank you again! More

This dealership was great very compasionate good place to shop and extremely good people very peaceful plaza' plaza everyone were so very nice like family shop and extremely good people very peaceful plaza' plaza everyone were so very nice like family More

Patrick was an exceptional sales agent. He is highly knowledgeable and very kind. He embodies the Mercedes brand and is an asset to the dealership knowledgeable and very kind. He embodies the Mercedes brand and is an asset to the dealership More

Loved everyone there. It was the best experience I have ever had buying a car. Straight to the point and had me in my new car and on my way with short period of time. Will go back there again!! ever had buying a car. Straight to the point and had me in my new car and on my way with short period of time. Will go back there again!! More

My experience from beginning to end was nothing less than amazing. From the first email from John Morgan to walking into the dealership I felt comfortable and welcomed with open arms. My salesman Joe was ama amazing. From the first email from John Morgan to walking into the dealership I felt comfortable and welcomed with open arms. My salesman Joe was amazing, so professional, listened to exactly what I wanted and cared that I was making the best choice for me. Jennifer was great as well walking me through all the paperwork that made it understandable and so easy to sign. I love this dealership, will definitely refer others to come and you have a customer for life!! I’m truly appreciative. I love my new car 😁 More

From start to finish, Chris and Jennifer @ Mercedes of Covington were very helpful in finding my CLA. Quick service, in and out in only 2 hours! Unbelievable. You guys definitely have my business moving f Covington were very helpful in finding my CLA. Quick service, in and out in only 2 hours! Unbelievable. You guys definitely have my business moving forward! More

I hit by a drunk driver on 9/11/2020. After that, I was afraid to ride in a car, nonetheless, drive a car. However, I had to get over the fear, and start looking for a new car. After months of internet sea afraid to ride in a car, nonetheless, drive a car. However, I had to get over the fear, and start looking for a new car. After months of internet searching, and window shopping for a vehicle. I ended up at, Mercedes-Benz of Covington. I was greeted instantly, and paired with a Salesman name, Chris Dubuisson. He was patient, kind, and passionate about his job! He took the time to discuss any and everything about the vehicle. We even drove around the parking lot, in circles for about 30 minutes. It was nice to be chauffeured... lol I’m a hard person to please, but when I tell you, this was the best buying experience, I mean just that! This is your place to buy, if you’re looking for a great experience, & excellent customer service. Thanks, MBOC. Great job! More

Joe Giovingo was great to work with when I bought my car here. It was a bit of a complicated situation on my end but he was super helpful, responsive, and courteous of my time. At every stage of the process here. It was a bit of a complicated situation on my end but he was super helpful, responsive, and courteous of my time. At every stage of the process he was ready to answer any questions I had and make sure he was on top of everything. I'd highly recommend working with Joe here, he made the process easy and overall the dealership was MUCH more reasonable with fees than others I had visited. More