Mercedes-Benz of Covington

My experience from beginning to end was nothing less than amazing. From the first email from John Morgan to walking into the dealership I felt comfortable and welcomed with open arms. My salesman Joe was ama amazing. From the first email from John Morgan to walking into the dealership I felt comfortable and welcomed with open arms. My salesman Joe was amazing, so professional, listened to exactly what I wanted and cared that I was making the best choice for me. Jennifer was great as well walking me through all the paperwork that made it understandable and so easy to sign. I love this dealership, will definitely refer others to come and you have a customer for life!! I’m truly appreciative. I love my new car 😁 More

I hit by a drunk driver on 9/11/2020. After that, I was afraid to ride in a car, nonetheless, drive a car. However, I had to get over the fear, and start looking for a new car. After months of internet sea afraid to ride in a car, nonetheless, drive a car. However, I had to get over the fear, and start looking for a new car. After months of internet searching, and window shopping for a vehicle. I ended up at, Mercedes-Benz of Covington. I was greeted instantly, and paired with a Salesman name, Chris Dubuisson. He was patient, kind, and passionate about his job! He took the time to discuss any and everything about the vehicle. We even drove around the parking lot, in circles for about 30 minutes. It was nice to be chauffeured... lol I’m a hard person to please, but when I tell you, this was the best buying experience, I mean just that! This is your place to buy, if you’re looking for a great experience, & excellent customer service. Thanks, MBOC. Great job! More

The customer service is exceptional! Patrick was very knowledgeable and got us exactly what we wanted! We were very pleased with the professionalism at this dealership. knowledgeable and got us exactly what we wanted! We were very pleased with the professionalism at this dealership. More

Joe Giovingo was great to work with when I bought my car here. It was a bit of a complicated situation on my end but he was super helpful, responsive, and courteous of my time. At every stage of the process here. It was a bit of a complicated situation on my end but he was super helpful, responsive, and courteous of my time. At every stage of the process he was ready to answer any questions I had and make sure he was on top of everything. I'd highly recommend working with Joe here, he made the process easy and overall the dealership was MUCH more reasonable with fees than others I had visited. More

From beginning to end..... Well done! The car buying experience went smoother than I'd hoped. Patrick was knowledgeable and his authenticity was appreciated. I highly recommend MB of covington to anyone experience went smoother than I'd hoped. Patrick was knowledgeable and his authenticity was appreciated. I highly recommend MB of covington to anyone. More

Patrick was very helpful throughout the buying process! He answered all of our questions before, during, and most importantly, after the sale. I recommend working with him. He answered all of our questions before, during, and most importantly, after the sale. I recommend working with him. More

It was such a pleasure having Patrick as our salesperson. He took the time in telling us of all the features that the GLE 350 had to offer; he was truly knowledgeable in ever aspect that the vehicle had to He took the time in telling us of all the features that the GLE 350 had to offer; he was truly knowledgeable in ever aspect that the vehicle had to offer. After our purchase he took the time of showing us how everything worked; to this day he responds to our every question we might have. He truly has made our experience enjoyable. MB of Covington is so lucky he have him on staff. More

Joe was pleasant and easy to speak with. He wasn't aggressive with our experience. The emails with staff were very timely. The facility with refreshments and clean space made our experience much mor aggressive with our experience. The emails with staff were very timely. The facility with refreshments and clean space made our experience much more nicer. Thank you. More

Loved working with Joe- he made the car buying process so easy and smooth! I needed something for commuting and he found me the perfect vehicle. easy and smooth! I needed something for commuting and he found me the perfect vehicle. More

We had the best experience with Jerry Eberts at Mercedes-Benz of Covington. He is the best salesman we have ever met. He explained everything to us step by step, look for the best vehicle for us t Mercedes-Benz of Covington. He is the best salesman we have ever met. He explained everything to us step by step, look for the best vehicle for us to meet all our expectations and he made our Mercedes-Benz experience more than amazing! If you visit Mercedes-Benz of Covington ask for Jerry Eberts! More